No Live View on PC

[AusGuy]

I can't access live view on PC. I can view on my phone no problems. I've tried the original IE. It keeps on coming up saying to install a plug in. I've done that and it still gives me the same message.

Any ideas?

 

[JDreaming]

Try delete the old plug in and close the browser and reinstall plug in again to see if it fix the problem.

 

[johnfitz]

I can't access live view on PC.

If the browser you are trying to use is MS Edge then... Was it working before, like last week, and then stopped working recently?

I ask becasue mine stopped working after a recent MS Edge update and I had to load the latest "Web Plugin Components":



from here:

https://www.hikvision.com/en/support/tools/hitools/?type=ID

 

[leetudor]

It stopped working for me on Edge and Chrome this week.

 

[johnfitz]

It stopped working for me on Edge and Chrome this week.

Try loading that latest WebPlugins I mentioned above... it worked for me and another guy on another site

 

[leetudor]

Try loading that latest WebPlugins I mentioned above... it worked for me and another guy on another site

All of the plugins in the one zip file?

 

[johnfitz]

The zip file contains:



I think you just need to run the WebPlugins.exe file... I ran the Webplugins-x64.exe file first, but that did not work... then I ran the WebPlugins.exe file and live view started working

 

[leetudor]

The zip file contains:

View attachment 227904

I think you just need to run the WebPlugins.exe file... I ran the Webplugins-x64.exe file first, but that did not work... then I ran the WebPlugins.exe file and live view started working

I did the WebPlugins.exe and no change then did the -64.exe and still no change. I see nothing on Chrome and only in Full Screen mode in Edge.

 

[wittaj]

The plug ins usually only work for Internet Explorer.

Yeah we know but it is still native to Windows and will be for a long time.

How to enable native Internet Explorer in Windows 10 and 11:

• Open Notepad:
  • Copy then paste the single line of code below into Notepad:
  • CreateObject("InternetExplorer.Application").Visible=true
  • Save as OpenIE.vbs
• Make sure the the file name ends in .vbs not .txt, If it ends in .txt you must rename to .vbs
• Create a shortcut to the above file and double-click it anytime you want native Internet Explorer.

 

[johnfitz]

The plug ins usually only work for Internet Explorer.

I think these non-IE plug-ins are intended for Edge/Chrome:

I did the WebPlugins.exe and no change then did the -64.exe and still no change. I see nothing on Chrome and only in Full Screen mode in Edge.

I just remembered we have spoken before @leetudor ... went we spoke last you have 2 cameras but no NVR?

The new plugins fixed the problem on my NVR live view... but live view on the camera's GUI still did not work.... the camera GUI live views only started working after I then downloaded/(re)installed the plugin from the camera GUI here:



Download the plug-in, close the browser, run the downloaded plug-in, restart the browser and live view should work again.

 

[leetudor]

I could not see them before, restarted the laptop and still nothing, restarted again and it is working on Chrome and Edge.