No Live View on PC

[johnfitz]

Yes my menu is different, i can't find that anywhere.

If you'd like to, post a screenshot of your main menu when you log into the camera.

 

[AusGuy]

If you'd like to, post a screenshot of your main menu when you log into the camera.

 

[AusGuy]

It can also be downloaded from the main NVR screen, upper right.

On the NVR itself? I can't find it.

Yes, iVMS-4200 still works fine, no plug-ins required!

I can't work out what password for that either!

Note, my cameras and NVR are from 2018 and are an international software, not AU stock or software. Unlike my parents newer system which is all AU, from the other thread.

 

[AusGuy]

I noticed none of this is filled in, should it be?

 

[johnfitz]

I can't work out what password for that either!

Are you installing iVMS-4200 for the first time? If so, it asks you to setup a iVMS-4200 password... this password is independent of any NVR or camera passwords... so if you already had iVMS-4200 setup and you forgot the password, you can uninstall iVMS-4200 and reinstall and create a new password during the iVMS-4200 install process/first time run.

As far as the screenshot you posted, I'm surprised you don't have an option to install the plug-in like this:



I know you have already tried, but I would try downloading the plug-ins from the Hikvision website and reinstall them again... and maybe clear the browser cache and cookies before doing so:


HiTools

 

[johnfitz]

I just noticed you mentioned AU... maybe you should be loading these from the Hikvision AU site:



HiTools

 

[johnfitz]

Note, my cameras and NVR are from 2018 and are an international software, not AU stock or software.

Ooops.. OK not AU site

 

[fullboogie]

Are you installing iVMS-4200 for the first time? If so, it asks you to setup a iVMS-4200 password... this password is independent of any NVR or camera passwords... so if you already had iVMS-4200 setup and you forgot the password, you can uninstall iVMS-4200 and reinstall and create a new password during the iVMS-4200 install process/first time run.

As far as the screenshot you posted, I'm surprised you don't have an option to install the plug-in like this:

View attachment 228125

I know you have already tried, but I would try downloading the plug-ins from the Hikvision website and reinstall them again... and maybe clear the browser cache and cookies before doing so:

View attachment 228127
HiTools

He keeps posting screenshots of his camera menu and saying he can't find the plugin download button, but we keep telling him it's on NVR menu. Hopefully he sees this.

 

[johnfitz]

He keeps posting screenshots of his camera menu and saying he can't find the plugin download button, but we keep telling him it's on NVR menu. Hopefully he sees this.

I think the plug-in download button is usually(?) available on the camera GUI menu also. It is on my cameras... like this one: