No Live View on PC

AusGuy

Young grasshopper
Nov 16, 2017
46
6
I can't access live view on PC. I can view on my phone no problems. I've tried the original IE. It keeps on coming up saying to install a plug in. I've done that and it still gives me the same message.

Any ideas?
 
The zip file contains:

Screenshot 2025-09-11 211219.png

I think you just need to run the WebPlugins.exe file... I ran the Webplugins-x64.exe file first, but that did not work... then I ran the WebPlugins.exe file and live view started working :)
 
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The plug ins usually only work for Internet Explorer.

Yeah we know but it is still native to Windows and will be for a long time.

How to enable native Internet Explorer in Windows 10 and 11:
  • Open Notepad:
    • Copy then paste the single line of code below into Notepad:
    • CreateObject("InternetExplorer.Application").Visible=true
    • Save as OpenIE.vbs
  • Make sure the the file name ends in .vbs not .txt, If it ends in .txt you must rename to .vbs
  • Create a shortcut to the above file and double-click it anytime you want native Internet Explorer.
 
The plug ins usually only work for Internet Explorer.

I think these non-IE plug-ins are intended for Edge/Chrome:

Screenshot 2025-09-08 221016.png
I did the WebPlugins.exe and no change then did the -64.exe and still no change. I see nothing on Chrome and only in Full Screen mode in Edge.

I just remembered we have spoken before @leetudor ... went we spoke last you have 2 cameras but no NVR?

The new plugins fixed the problem on my NVR live view... but live view on the camera's GUI still did not work.... the camera GUI live views only started working after I then downloaded/(re)installed the plugin from the camera GUI here:

Screenshot 2025-09-12 122513.png

Download the plug-in, close the browser, run the downloaded plug-in, restart the browser and live view should work again.
 
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Thanks guys, I've tried all the above and still not working. I've tried on IE, Edge and Chrome.

Seems like everyone gets different results... This has been discussed on other sites too... it seems like some people have to reload plugins and reboot more than once and then live view starts working again.
 
After reading this thread, I logged onto my NVR in Edge for the first time in weeks. Same problem, no live feed but OK in HikConnect.

I don't see it mentioned here, but you should be downloading the LocalServices plugin. That's what I did, opened Edge and everything is fine now.
 
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I don't see it mentioned here, but you should be downloading the LocalServices plugin. That's what I did, opened Edge and everything is fine now.

Yes, "LocalServices plugin" is downloaded here:

Screenshot 2025-09-13 121836.png Screenshot 2025-09-13 121822.png

The new plugins fixed the problem on my NVR live view... but live view on the camera's GUI still did not work.... the camera GUI live views only started working after I then downloaded/(re)installed the plugin from the camera GUI here:

Screenshot 2025-09-12 122513.png


Download the plug-in, close the browser, run the downloaded plug-in, restart the browser and live view should work again.
 
What Hik program is that?

When you log into the camera GUI and click here (your menu may be different depending on the camera model/firmware version):

Screenshot 2025-09-12 122513.png

You will get something similar to this to download the plug-in:

Screenshot 2025-09-13 121836.png

Then close the browser and run the plug-in that was downloaded:

Screenshot 2025-09-13 121822.png