NVR5208-8P-4KS2E firmware update problems with Zoom using IPC-HDW2231R-ZS cameras (EmpireTech Andy's hardware)

[Nick70068]

Ni idea what you're saying b ut I guarantee there are 3 ways to zoom the camera (optical not digital zoom)

Using SmartPSS
Using the camera Web GUI,
And using the NVR web GUI I show above.

4 ways if you want to count using the DMSS app

All of which I just did

I was able to do all of these zoom until the NVR upgrade. Now unable to do partial zooms using IE Web GUI, all other methods I can still use partial zooms.

 

[wittaj]

I seldom zoom, only if necessity dictates the need for closer inspection.

And I have to disagree. I believe the NVR software controls the interface between the user and the camera's operation. Using the Web access doesn't give you direct access to the camera but is a bridge between the user and camera.

You do realize people can access the camera GUI without an NVR.

 

[bigredfish]

I was able to do all of these zoom until the NVR upgrade. Now unable to do partial zooms using IE Web GUI, all other methods I can still use partial zooms.

Web GUI on the NVR or Web GUI on the camera?

There is no difference in what it does, just a different way of accessing it

 

[Nick70068]

Yes I do! And I have.

 

[Nick70068]

Web GUI on the NVR or Web GUI on the camera?

There is no difference in what it does, just a different way of accessing it

I can do partial zooms when I access the "camera's" Web Gui at the NVR console, and through the Web GUI.
But unable to partial zoom using the Web GUI.

 

[bigredfish]

I dont have a 2231 sorry, I have a couple of old 5231's the big brother and just plugged one and am able to zoom fine all methods.

 

[Nick70068]

I dont have a 2231 sorry, I have a couple of old 5231's the big brother and just plugged one and am able to zoom fine all methods.

Thank you for the try!

I might try to downgrade the firmware. Hopefully I don't brick the NVR.

 

[bigredfish]

Not worth it if it were me.

You have two other methods to accomplish what you need

 

[Nick70068]

Okay, I found that V4.02.0000000.8.R has a software issue with partial zooming in and out while viewing the cameras using the Web GUI. I found out that I can open another Web GUI going into Settings >Camera>Image> Click on "Auto Focus" and a window pops up allowing me to partial zoom in and out. Dahua must have forgotten to include this in the Web GUI "Live" viewing of cameras.

So now I open two Web Gui, one with "Live" view and the other with Settings open to partial zoom and out.