I need a little help figuring out what went wrong with todays update

Sep 19, 2015
1,212
1,550
Naples Fl
it looked like it was going well than it crashed and this became my desktop
Blue10.pngIMG_2155.JPEG

I have tried everything I can to get the desktop back. cold reboot, reboot network etc

any ideas? Blue10.pngIMG_2155.JPEGIMG_2154.JPEG
 
I just did the upgrade to 6.1.1.4 on my three BI systems and it had no issues, are you using NGROK on your system, I do not use NGROK!
no I haven't even tried AI yet but I started having problems about three weeks ago right after an update. random cameras would go off line, most of the cameras recorded very little overnight some cameras had no alerts at all
 
That is wildly bizarre. Easiest way I know of to "accidentally" set a different desktop background image would be right clicking an image file and choosing "Set as desktop background". To reset the background otherwise it would be Windows Settings app > Personalization > Background and nobody does that by accident.

As for the screenshot with NGROK mentioned in it, that is not a full frame screenshot so we don't really understand the point.