EmpireTech NVR / 5442 S3 Cams - Webplugin Not Functioning in Edge Browser

Something to remember, when you close the program, there is a setting that tells it to open in the exact same window and feature as was being shown when you closed it

Little gear icon top right
choose system config

Then check this box

resume.jpg
 
Notice each NVR I'm monitoring has multiple cameras associated with it.

It can take a minute with multiple NVRs for it to login to each one as you see in the vid below

Double clicking a pane/camera makes it go full screen in full resolution.
Double clicking again makes it fit the window again and go back to sub stream


View attachment Recording 2025-10-08 141511.mp4
 
Yes, that's my correct address. Yes I have multiple cameras hooked to it and it doesn't do anything if I click on that IP address. Here it is in Edge. Notice no extended controls.

1759948362255.png
 
OK Your back to the NVR, I thought we were talking about SmartPSS
In SmartPSS, go to Device or Device Details and delete your NVR entry.

Then do it manually
At top of that screen click Add+
A popup will appear and you enter your device information in it

No you wont see extra controls in plain Edge.
Edge in IE Mode OR plain IE will
 
I don't have the NVR, but do have a 5442-S3 ... and a T54PRO-ZE.
Both of those seem to working fine WITHOUT the plugin using both Edge and Chrome - this is on Windoze 11 and a recent build ... so never installed the plug-in.
I.e. I can view the live image, adjust zoom/focus/etc., see and modify the the various menu's, etc.

The ONLY issue that I've seen is when downloading recording videos. It doesn't always work if I try to do more than one at a time ... and the download speed is painfully slow ... appears to be "capped" at 10MBit/sec ... which implies some sort of software limitation.

I assure you the camera is connected at 100Mbit/sec ... and for instance, when I take a Snapshot via the Web Browser, it downloads that ~10 MByte PNG in about a second ... rather than 10. So it's not the wire speed.

While I can wait several minutes for 200-300 MByte .dav to download, it's a bit annoying. Any chance @EMPIRETECANDY you can file a bug report and see if Dahua can fix this?
 
bigredfish said:
OK Your back to the NVR, I thought we were talking about SmartPSS
In SmartPSS, go to Device or Device Details and delete your NVR entry.

Then do it manually
At top of that screen click Add+
A popup will appear and you enter your device information in it

No you wont see extra controls in plain Edge.
Edge in IE Mode OR plain IE will
Click to expand...
Yes I can see the controls in both Edge in IE mode or plain IE but no video. This is in Plain IE. When I click on the arrow to show video it just blinks. Nothing else.

1759954244488.png
 
alekk said:
I don't have the NVR, but do have a 5442-S3 ... and a T54PRO-ZE.
Both of those seem to working fine WITHOUT the plugin using both Edge and Chrome - this is on Windoze 11 and a recent build ... so never installed the plug-in.
I.e. I can view the live image, adjust zoom/focus/etc., see and modify the the various menu's, etc.

The ONLY issue that I've seen is when downloading recording videos. It doesn't always work if I try to do more than one at a time ... and the download speed is painfully slow ... appears to be "capped" at 10MBit/sec ... which implies some sort of software limitation.

I assure you the camera is connected at 100Mbit/sec ... and for instance, when I take a Snapshot via the Web Browser, it downloads that ~10 MByte PNG in about a second ... rather than 10. So it's not the wire speed.

While I can wait several minutes for 200-300 MByte .dav to download, it's a bit annoying. Any chance @EMPIRETECANDY you can file a bug report and see if Dahua can fix this?
Click to expand...

NVR is much faster. I assume that’s downloading from the SD card?
 
rbc1225 said:
Yes I can see the controls in both Edge in IE mode or plain IE but no video. This is in Plain IE. When I click on the arrow to show video it just blinks. Nothing else.

View attachment 229518
Click to expand...

That’s playback mode.
So hitting the start/play arrow does nothing?

What happens if you click on the green (recorded) timeline ?
 
Weird. What model # is the NVR?

Mac or PC?
 
alekk said:
I don't have the NVR, but do have a 5442-S3 ... and a T54PRO-ZE.
Both of those seem to working fine WITHOUT the plugin using both Edge and Chrome - this is on Windoze 11 and a recent build ... so never installed the plug-in.
I.e. I can view the live image, adjust zoom/focus/etc., see and modify the the various menu's, etc.

The ONLY issue that I've seen is when downloading recording videos. It doesn't always work if I try to do more than one at a time ... and the download speed is painfully slow ... appears to be "capped" at 10MBit/sec ... which implies some sort of software limitation.

I assure you the camera is connected at 100Mbit/sec ... and for instance, when I take a Snapshot via the Web Browser, it downloads that ~10 MByte PNG in about a second ... rather than 10. So it's not the wire speed.

While I can wait several minutes for 200-300 MByte .dav to download, it's a bit annoying. Any chance @EMPIRETECANDY you can file a bug report and see if Dahua can fix this?
Click to expand...

We often say use Internet Explorer for the best experience with these cameras. And the download speed from an SD card is another area where that proves true...

Someone showed that with a brand new 2024 camera model, downloading files from an SD card is 100Mbps with Explorer and only 10Mbps with other browsers.

Downloading videos files directly from camera via web interface (using other than IE) seems to be capped at TEN Mbps
 
  • Wow
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rbc1225 said:
It's a PC windows 11. Never had this issue before but I haven't had the need in say 6 months to check it. It's a NVR5232-16P-4KS2E. I have updated to the latest firmware.
Click to expand...

Go to file explorer. Look for programs (x86) webreq/ Torch

See if there is a relatively new folder (plugins) say in the past month. Delete the folder.

There are odd things going on currently with latest Dahua plugins, Win11, and IE
There’s a thread or two on it. Including this one!

You might also download and try Pale Moon 32 browser. Many of us use it as a backup.
 
Last edited:
IE on Win11 must have updated last few days. All of a sudden my menu no longer shows “Run in IE mode”

Weird stuff
 
Ok found it

Edge changed in the middle of the night , bastards :mad:


Go to settings, Appearance, look for Toolbar. There's a slider to enable Edge in IE mode
Edge-IEmodeNew.jpg


learn.microsoft.com

Edge lost option to reload in IE mode - Microsoft Q&A

I've completely lost the option to reload in IE mode on multiple different pc's that uses edge as of today. Its set to allow in edge://settings/defaultBrowser and I've even added sites to it to try to force it to work that way but no luck. I have old…
learn.microsoft.com
 
I looked in the webreq/tourch directories, they are from 2023 so nothing new there. This is what I get with Pale Moon. Same as others, if I get video, no extended controls. As you can see my IE mode is enabled.

1759966359142.png1759966398135.png
 
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rbc1225 said:
I looked in the webreq/tourch directories, they are from 2023 so nothing new there. This is what I get with Pale Moon. Same as others, if I get video, no extended controls. As you can see my IE mode is enabled.

View attachment 229521View attachment 229522
Click to expand...

Crap.
Well I'm just not sure then. I get controls and video under IE and Edge in IE mode as always.
In just Edge, Pale Moon, I get video but lose those 4-5 controls
This is pretty much how its been for some time across a lot of NVRs/systems.

The only time I've lost video was last week during that plugin disaster that started this and another thread.

I'm stumped as to why your video wont play on IE enabled, sorry.... I'll have a bourbon on it
 
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