what is the difficulty in writing to annke technical support and getting the firmware? annke is an OEM assembler of hikvision, as a rule, OEMs do not make firmware publicly available and updates are rare. if you want the functionality of hikvision, then buy it, not annke, 3 times cheaper.I will
it should be for everyone
even if you don't care about your privacy, hacked device (and specially camera) are a pain for internet network and hosting provider.
Actually I don't understand why annke doesn't provide an official open repository with those firmware.
and it's not something that is difficult to make (a simple webserver listing file on it and that's all you need)
I'm not sure I would have bought those camera if I have found that before.
what is the difficulty???
it's completly stupid to have to write/wait for someone to allow sending you a firmware update...
this rule is a complete bullshit
and it's not writed clearly on their website.
when you buy the cam you have to find it by yourself when you want to update you camera...
even more there are some guide that seems to indicate at first check that there are regular upgrade and a download page (but if you check it precisely they are all old and even not for all devices).
That's not how it should be done in 2025.
it's completly stupid to have to write/wait for someone to allow sending you a firmware update...
this rule is a complete bullshit
and it's not writed clearly on their website.
when you buy the cam you have to find it by yourself when you want to update you camera...
even more there are some guide that seems to indicate at first check that there are regular upgrade and a download page (but if you check it precisely they are all old and even not for all devices).
That's not how it should be done in 2025.
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I don't think it's useless to share with every other user of this forum the issue with annke firmware policy
but now I have those 2 cam because it's was not clear what they are doing.
You seems to say it's normal and it's my fault.
And I would not buy an other product again
but now I have those 2 cam because it's was not clear what they are doing.
You seems to say it's normal and it's my fault.
stop shedding your tears, I wrote to you above, contact annke's technical support, it works great. or buy an annke recorder or better yet hikvision DS-7608NXI-K1 and you will be happy.
Hi all. i have the I91DW of annke, is there a hikvision variance for this? i cant find a hikvision camera of the same device.
The annke camera is suffering from buggy light adaptation modes (WDR or HLC) when either is enabled, the camera stream will become black after seconds, minutes, hours and even had some days once. (but keeps working, stream is valid, just everything black) if its disabled, it works forever. Firmware was updated around 1 year ago, and even annke support took teamviewer sessions with me to try to find the cause. after 2 months, they said i had to file for a replacement because they couldnt find the issue and fix it. Which is silly because i had 2, and both suffered from it. so it was not just the camera.
Thats why i hope there is a hikvision variance available to flash somewhere.
The annke camera is suffering from buggy light adaptation modes (WDR or HLC) when either is enabled, the camera stream will become black after seconds, minutes, hours and even had some days once. (but keeps working, stream is valid, just everything black) if its disabled, it works forever. Firmware was updated around 1 year ago, and even annke support took teamviewer sessions with me to try to find the cause. after 2 months, they said i had to file for a replacement because they couldnt find the issue and fix it. Which is silly because i had 2, and both suffered from it. so it was not just the camera.
Thats why i hope there is a hikvision variance available to flash somewhere.