what is the difficulty in writing to annke technical support and getting the firmware? annke is an OEM assembler of hikvision, as a rule, OEMs do not make firmware publicly available and updates are rare. if you want the functionality of hikvision, then buy it, not annke, 3 times cheaper.I will
it should be for everyone
even if you don't care about your privacy, hacked device (and specially camera) are a pain for internet network and hosting provider.
Actually I don't understand why annke doesn't provide an official open repository with those firmware.
and it's not something that is difficult to make (a simple webserver listing file on it and that's all you need)
I'm not sure I would have bought those camera if I have found that before.
what is the difficulty???
it's completly stupid to have to write/wait for someone to allow sending you a firmware update...
this rule is a complete bullshit
and it's not writed clearly on their website.
when you buy the cam you have to find it by yourself when you want to update you camera...
even more there are some guide that seems to indicate at first check that there are regular upgrade and a download page (but if you check it precisely they are all old and even not for all devices).
That's not how it should be done in 2025.
it's completly stupid to have to write/wait for someone to allow sending you a firmware update...
this rule is a complete bullshit
and it's not writed clearly on their website.
when you buy the cam you have to find it by yourself when you want to update you camera...
even more there are some guide that seems to indicate at first check that there are regular upgrade and a download page (but if you check it precisely they are all old and even not for all devices).
That's not how it should be done in 2025.
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I don't think it's useless to share with every other user of this forum the issue with annke firmware policy
but now I have those 2 cam because it's was not clear what they are doing.
You seems to say it's normal and it's my fault.
And I would not buy an other product again
but now I have those 2 cam because it's was not clear what they are doing.
You seems to say it's normal and it's my fault.
stop shedding your tears, I wrote to you above, contact annke's technical support, it works great. or buy an annke recorder or better yet hikvision DS-7608NXI-K1 and you will be happy.