EmpireTech NVR / 5442 S3 Cams - Webplugin Not Functioning in Edge Browser

By the way, I have tried this on multiple computers. Is it possible that the lastest firmware update screwed the NVR up?

I run the same NVR just the 16. But I dont update FW unless someone holds me at gunpoint.

I'm running V4.002.0000000.7.R, Build Date: 2024-07-17

That one is kinda mandatory due to security issues prior to that, anything after that I can't be certain.
 
I run the same NVR just the 16. But I dont update FW unless someone holds me at gunpoint.

I'm running V4.002.0000000.7.R, Build Date: 2024-07-17

That one is kinda mandatory due to security issues prior to that, anything after that I can't be certain.
Well crap, I can't even find where to check the version I am running now. Is there a way to roll firmware back?
 
Its under "Maintain"

I think you can if you're still running V4... there was a later Octover 24 release that i think is ok, lemme see if I can find it
 
There’s something unique going on with your setup. I can assure you installing SmartPSS lite is typically very simple. Have installed it for a lot of folks.

As to the NVR playback, I think you’re seeing remnants of what a few of us went through last week when we were getting the white screen and no video . There was some kind of Win11 update (or mebbe Edge specific update?) in conjunction with a new plugin (viewer thingy) by Dahua on newer UI5 cameras.

I deleted the plugin folder from Torch and had to reboot 2x to get things to settle down
 
There’s something unique going on with your setup. I can assure you installing SmartPSS lite is typically very simple. Have installed it for a lot of folks.

As to the NVR playback, I think you’re seeing remnants of what a few of us went through last week when we were getting the white screen and no video . There was some kind of Win11 update (or mebbe Edge specific update?) in conjunction with a new plugin (viewer thingy) by Dahua on newer UI5 cameras.

I deleted the plugin folder from Torch and had to reboot 2x to get things to settle down
So if I delete the torch directory it should reload? By the way, I have a funny workaround. I open one session in Edge and the other in IE. I can find what I want by viewing in Edge and then cut from the instance running in IE. There's more than one way to skin this cat.