Older BI Key

c hris527

c hris527

Known around here
Oct 12, 2015
1,843
2,215
NY
Hi All, Hope everybody here is well.

I'm doing some security system conversions(Including my Personal) starting with mine first. I decided to go with blue iris, I had played around with the demo a few times, I purchased a key like 5 years ago but never activated it. So here we are 5 years later and the BI program took the key just fine. In the "About tab" It says in red Level Basic and Expires 2/15/2022. The watermarks are still on the cams. I actually have the download receipt that says it never expires. Underneath the expired date it says "Upgrade renew".
If I have to buy again so be it, any options from you all would be great. BTW, I'm sure I will need more hand holding getting into the thick of this. Is there some place I'm suppose to activate this?

Thanks Chris
 
What is the version of the demo? Is it a file you just downloaded?
 
If you emailed Blue Iris support and explained the situation, they would probably extend the expiration date for you given the circumstances.

Otherwise you would have to install a version of Blue Iris 5 that was released before February 15, 2022 in order to not have it remove the watermarks! That is positively ancient but the upgrade files for BI 5 from that era are pretty well archived here.
The alternative is to pay $45 for a support extension subscription, but that seems silly if you have not actually activated your license until now only to find it expired 4 years ago.
 
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bp2008 said:
If you emailed Blue Iris support and explained the situation, they would probably extend the expiration date for you given the circumstances.

Otherwise you would have to install a version of Blue Iris 5 that was released before February 15, 2022 in order to not have it remove the watermarks! That is positively ancient but the upgrade files for BI 5 from that era are pretty well archived here.
The alternative is to pay $45 for a support extension subscription, but that seems silly if you have not actually activated your license until now only to find it expired 4 years ago.
Click to expand...
Thanks for that, In my Purchase e mail(I still have it) it clearly says Expires, underneith it says NEVER
 
c hris527 said:
Thanks for that, In my Purchase e mail(I still have it) it clearly says Expires, underneith it says NEVER
Click to expand...

Technically the version you bought NEVER expires. If you upload the version that was available the day you bought it up until one year later it would be a perfectly working BI without the watermark.

But you didn't do that, you uploaded a version that is newer than yours.

Here are the older versions - find one within the year of your purchase and you are game on with no watermark.

Blue Iris Updates (64 bit) - Updates

ipcamtalk.com ipcamtalk.com
 
@c hris527 So the license never expires—for any version of Blue Iris released earlier than a year after purchase. If you download a version of Blue Iris released before 2/15/2022, the Demo watermark should go away and it should work in perpetuity. You however have downloaded a much newer version than your license paid for (which isn't your fault, it being the only download available on the Blue Iris website). Being a member here, you can easily download an appropriate previous version from the archives on this site. Or you can email Blue Iris support and given your situation, they may move the expiration of the support period of your current license up to a year from now.

When the support period of your license (typically a year from purchase) ends, your Blue Iris will stop updating itself past that point, but it will stay activated with no watermark ("never expires"). However, if you manually update it, it will go out of activation because the version you're running is beyond the support period of your license. Your options at that point are to go back to a version of Blue Iris released within your license's support period, or to renew your license so you can continue to receive updates past that point. You just have to decide if the new features are worth the extra money to renew.

It's a clever way of implementing a subscription model without actually forcing all users to pay a subscription fee to use the software.
 
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