An EZVIZ db1 changing back to AP mode periodically is usually caused by network configuration issues or a weak Wi-Fi signal. To resolve this, ensure the camera is within a strong Wi-Fi range, the router is functioning correctly, and the app is not blocked by antivirus software or battery optimization settings.
Here's a more detailed breakdown of potential causes and solutions:
1. Weak Wi-Fi Signal or Interference:
- Solution: Move the camera closer to the router, minimizing obstacles like walls or appliances that can interfere with the signal.
- Solution: Ensure the router is functioning correctly and try rebooting it if necessary.
- Solution: Consider changing the Wi-Fi channel to a less crowded one on your router.
2. Router Issues:
- Solution: Verify the router's 2.4 GHz network mode is enabled, as some EZVIZ cameras only support this frequency.
- Solution: Ensure the router can distribute IP addresses or disable static IP settings.
- Solution: Check if any firewalls or other network restrictions are in place.
3. App Settings and Device Configuration:
- Solution:
Ensure the EZVIZ app is not blocked by antivirus software on your phone.
- Solution:
For iOS 15 and above, check if Do Not Disturb or Focus mode is enabled, and disable it.
- Solution:
For Android, check if battery optimization is turned off for the EZVIZ app.
- Solution:
Reset the camera by holding the reset button for a few seconds and reconfigure it using the EZVIZ app.
- Solution:
When configuring the network, ensure the camera is close to the router (within 1.5 meters).
4. Other Troubleshooting Steps:
- Solution: Try connecting to the camera's AP manually via your phone's Wi-Fi settings, using the "EZVIZ_SN" as the network name and the six-digit verification code as the password.
- Solution: If the issue persists, contact EZVIZ support for further assistance.
