My PC is dead
- Thread starter Chim Vang
- Start date
Bruce_H
Getting comfortable
If you know your serial number, then I would suggest that you try to use it on the new PC, I am not aware of any way to deactivate a dead installation! If it does not work then you will have to contact BI support, I presume that you have an active support contract, if not then hopefully you have a backup copy of the full installation package from some time during the period of time when your support was still active.
Just out of curiosity what failed on your PC, was it the HD or the motherboard?
Just out of curiosity what failed on your PC, was it the HD or the motherboard?
+1^^^.
By "dead", do you mean you hear no fan running and you press the power button and it won't come on? If so, first try unplugging the power cord and leave it out for at least 12 hours then re-connect and try again.
If the power supply fan is running, it may be installing a Windows 10 or 11 update....just leave it alone for another couple of hours and it may finish.
By "dead", do you mean you hear no fan running and you press the power button and it won't come on? If so, first try unplugging the power cord and leave it out for at least 12 hours then re-connect and try again.
If the power supply fan is running, it may be installing a Windows 10 or 11 update....just leave it alone for another couple of hours and it may finish.
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The PC boots up , asks for Windows login info then quits with the message: your PC has failed, cannot be repaired. I have been trying for many days. I have the keys for the BT software and use it for many years. Yes the HD is on the motherboard. May be it's time to give up?
Bruce_H
Getting comfortable
I am guessing the computer is perhaps some sort of laptop, since you say that the HD is soldered to the motherboard and can not be removed (or did I misunderstand), if that is the case I would suggest that the replacement computer be a bit easier to service failed parts!
My first though is that this looks like a malware generated message. Could you boot up something other than windows to see if it runs? Or reinstall windows? Some linix distros can be booted from a memory stick without installation.
or maybe try to boot in safe mode without network and see if you get same error
It needs a lot of time to try to repair, I put it aside for now as I have a backup PC, Thanks for your advices.
The problem is the HD is built in the mainboard, I may want just to scrap it, thanks for your response.
Techie007L
Getting the hang of it
- Does your PC successfully boot to the normal Windows lock+logon screen? Or is this some sort of logon prompt related to System Repair or Bitlocker?
- If it's the normal Windows lock+logon screen:
- Does it fail/crash automatically while on the logon screen, or only after you try to log on to your desktop?
- If automatically, how much time do you have at the logon screen before it crashes?
- Does it give you any indication of being connected to the Internet before crashing? For example, the Lock screen should have an icon in the lower right corner that indicates connectivity status.
- Does it fail/crash automatically while on the logon screen, or only after you try to log on to your desktop?
- Since you indicated you have a copy of the original license key for Blue Iris, have you tried using it to activate Blue Iris on your new machine?
- If so and activation fails, what kind of error are you getting? Note that you can only use your original Blue Iris license key to activate Blue Iris (upgrade keys aren't eligible for software activation, being of single-use to upgrade your original key). Also note that your original Blue Iris license key will only activate a version of Blue Iris released at some point during your support period (which can be extended after the fact by purchasing upgrade keys). If your original Blue Iris license had gone out of support and you were running an older version of Blue Iris, you will need to download an old version from that time for the license key to work when installing it on your new machine.
- If not, why?
CCTVCam
Known around here
- Sep 25, 2017
- 3,157
- 4,079
If it's Malware and if you still get hold of a copy of Malwarebytes Chamelon (was a free download - reputable sites only otherwise you could be adding further Malware), you could use that to boot the PC. It intercepts the boot and scans for Malware in items that load at boot, then on boot it creates a secure environment and scans and removes Malware.
Does sound like Malware / Virus UNLESS this is a Windows Repair Message. I've never known a PC self diagose beyond the usual blue screen message, and there's no way your pc would know "it can't be repaired" as almost all failures of this type would be hardware, and simply replacing the component would repair the PC. HOWEVER, If it's saying Windows is damaged and can't be Repaired on a Boot Scan, that's a different matter.
You need to search the internet for which f button to press on boot to get recovery options including last known good boot. Sometimes these help. Failing that if it's Windows, and last known good boot configuration doesn't work, you need a full Windows Installation. It helps here if you created a recovery disc (note for the future) as you will probably need to initiate Windows Installation at boot from a DVD or USB. Best to search Internet for answers to Boot Failure but stick to reputable sites. Try places like Window 10 forums, Windows Central etc.