Dahua WizColor 5x59-PRO and SmartLight 5x59-IL new series

CamCrazy said:
It was a tongue in cheek comment on the one hand, deadly serious on the other :thumb: - did somebody say customer service :wow::lmao:
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Lol, Dahua OEMs are not Dahua, they represent their own companies; some are courteous and others are not. From what I gather, EmpireTech and Amcrest are good and Reolink is bad.

Dahua directly will not listen to end users like
Us. OEMs can only do so much. Dahua
And Hikvision follow orders from the CCP,
The simple reason why the US government has considered them not NDAA compliant
 
CamCrazy said:
If these units do use the Omnivision sensor and perform similarly to the S3, it raises a fair question: will Dahua show the common courtesy of offering them to existing T54Pro owners as a goodwill gesture, given the costs those owners incurred while effectively testing a production prototype?
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You deserve a special award for being a guinea pig . . . maybe a Gold Medal. :D
 
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Arjun said:
Lol, Dahua OEMs are not Dahua, they represent their own companies; some are courteous and others are not. From what I gather, EmpireTech and Amcrest are good and Reolink is bad.

Dahua directly will not listen to end users like
Us. OEMs can only do so much. Dahua
And Hikvision follow orders from the CCP,
The simple reason why the US government has considered them not NDAA compliant
Click to expand...

I am aware, the real question is, who will Dahua listen to. End of the day they are all Dahua cameras, OEM or otherwise, sadly customer service these days is lacking on all fronts. Buyer beware as they say.
 
Arjun said:
Lol, Dahua OEMs are not Dahua, they represent their own companies; some are courteous and others are not. From what I gather, EmpireTech and Amcrest are good and Reolink is bad.

Dahua directly will not listen to end users like
Us. OEMs can only do so much. Dahua
And Hikvision follow orders from the CCP,
The simple reason why the US government has considered them not NDAA compliant
Click to expand...

Reolink is not made by Dahua
 
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wittaj said:
Reolink is not made by Dahua
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Reolink on this occasion are likely a step up from the T54Pro :facepalm: (that is a partial joke as a T54Pro owner...sadly)

What annoys me more than anything is that nobody takes ownership, neither the manufacturers or the resellers, sometimes there may be exceptions of course, very rarely though.
 
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CamCrazy said:
Indeed they are not, I was referring to 'white label' Dahua cameras :thumb: - Reolink on this occasion are likely a step up from the T54Pro :facepalm: (that is a partial joke as a T54Pro owner...sadly)

What annoys me more than anything is that nobody takes ownership, neither the manufacturers or the resellers, sometimes there may be exceptions of course, very rarely though.
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I was replying to arjun that implied Reolink was a Dahua OEM LOL
 
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