That is the correct firmware. You must use Internet Explorer, not Edge in IE mode, but plain Ole Explorer.
Otherwise you may not see all the options.
Otherwise you may not see all the options.
Dahua SD49225XA-HNR Auto Tracking Enabled Firmware.
- Thread starter ljw2k
- Start date
Thanks, I saw the 15 second timer issue but didn't know the entire menu wouldn't show up. Guess I should have kept that old PC around because nothing I've got has IE and it seems you can't even download it. I'll keep probing around, but thank you again for letting me know this is the right firmware. Now I have an IE issue.
Windows 11 still has Explorer-- it is well hidden, but can be pulled up. There are threads about how to do it.
How to Get Internet Explorer Back on Windows 10 and 11 In 2023
If Internet Explorer is no longer working on your PC, you can follow these simple steps to get it up and running again!
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Thread on how to get back
ipcamtalk.com
Plug in Issue?
I have these old LaView cameras which I upgraded to Hikvision's firmaware. Even I downloaded and installed the plug in via the link, the live view still can't be displayed. Any suggestion on how to fix this? Thanks.
Well I found an old PC I'd forgot about, has Win7 and IE11, logged into the camera but still no luck. The smart plan and other menus still aren't there. Should IE 11 display those menus under Win7?
Attachments
That is simply brilliant, I love built-in work-arounds like that. In my case under both IE11 on WIN11, and using the hidden work around I still don't see the menus required to enable auto-tracking. Specifically I'm looking for the Smart Plan and Deep IVS menus under Events.......Which is leading me back to suspect the firmware version is improper.Windows 11 still has Explorer-- it is well hidden, but can be pulled up. There are threads about how to do it.
How to Get Internet Explorer Back on Windows 10 and 11 In 2023
If Internet Explorer is no longer working on your PC, you can follow these simple steps to get it up and running again!nosamu.medium.com
tibimakai
Known around here
My camera info is:
Device TypeSD49225XA-HNR
System VersionV2.800.1341000.0.R.P9.2520.UN.NR, Build Date: 2020-03-12
WEB VersionV3.2.1.819501
ONVIF Version18.12(V2.4.5.729857)
PTZ VersionV2.401.0000000.64.RHNZ_200219_34642
S/N7G09C9CPAJ824E6
Security Baseline VersionV2.0
On my camera under PTZ I have only a Function sub menu.
Under Event I have:
Video Detection
Smart Motion Detection
Audio Detection
Alarm
Abnormality.
My camera info is:
Device TypeSD49225XA-HNR
System VersionV2.800.1341000.0.R.P9.2520.UN.NR, Build Date: 2020-03-12
WEB VersionV3.2.1.819501
ONVIF Version18.12(V2.4.5.729857)
PTZ VersionV2.401.0000000.64.RHNZ_200219_34642
S/N7G09C9CPAJ824E6
Security Baseline VersionV2.0
tibimakai
Known around here
tibimakai
Known around here
looney2ns
IPCT Contributor
Have you tried setting the cam back to factory defaults, then setting it back up from scratch?
I haven’t tried that yet, but that was the next thing I was thinking. but I held off because I did hear back from Andy and his initial response was that it should work and he sent me the PDF showing how to set up auto tracking. I had already been through that, and I read every post in this forum before coming to my dead end.
My camera appears to be the proper one and have the custom built AT software, but the menu for Smart plan does not appear under events. I’ve tried IE under win11 using the hack mentioned above. I also tried regular ol’ IE under Win7 on a different computer.
I wonder if the version of IE is important? Something is bound to make it start working, and when that happens I will post back here what the resolution was.
I can have a look via Teamviewer if you wish pm me ID & Pass
Thank you so much for your help! After logging in via team viewer you were able to solve the problem quickly. All it needed was a full factory reset, but then you helped me set up the auto tracking settings to optimize it for my location and I really appreciate the time and effort you put in to help me. You are a superstar!
Your intuition was 100% correct. LJW2K connected via team viewer and after seeing everything looked appropriate, he did a full factory reset and those two menus suddenly showed up and auto tracking is fully working now. This is really a fantastic camera. I should’ve bought a second one when I had the chance.
Your next step up from that would be the SD5A425XA-HNR
I would also look at the Hikvision 8mp 1/2" sensor with the F1:0 lens would be an excellent choice for your location : DS-2CD2387G2-LU(2.8MM)(C)
DS-2CD2387G2-LU(2.8MM)(C) - Hikvision 8 Megapixel ColorVu Fixed Turret Network Camera 2.8mm (mayflex.com)
I would also look at the Hikvision 8mp 1/2" sensor with the F1:0 lens would be an excellent choice for your location : DS-2CD2387G2-LU(2.8MM)(C)
DS-2CD2387G2-LU(2.8MM)(C) - Hikvision 8 Megapixel ColorVu Fixed Turret Network Camera 2.8mm (mayflex.com)
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Do you know if the sd49425XB-HNR is the same as a 49425XBNR? Im thinking the 49425XBNR is the USA model number. Do you think this firmware would work on the 49425XBNR?