Camera Streams on VLC, BI gives no signal

[ml2000id]

Hi,

I have about 10 IP cameras running on BI now, including one with hikvision. Today I added Hikvision DS-2CD2032F-I to my network. I manage to stream using VLC from the BI computer without trouble through any of the following paths:
rtsp://username[email protected]/
rtsp://username[email protected]:554/
even with any path addition added at the end

For the past 10 cameras, transplanting this to BI works immediately, but it does not work for this camera.
I have looked at ispy database site, tried them all pretty much, upgraded my camera firmware and still have nothing.

In BI, if i use rtsp,

likewise if I use the rtsp address discovered by the find/inspect button: 192.168.1.210/Streaming/Channels/101
or even using HTTP

I get a no signal message on the screen. BUT interestingly, a bit rate of about 500 kB/s.



I am on 4.5.7.0. Has anyone figured out a working address port path combination for this camera? Any help will be greatly appreciated. Thanks!

 

[fenderman]

If using hikvision 2cd-xxxx or hikvision rtsp from the dropdown does not work, then confirm your camera settings..make sure its not set to h.264+

 

[ml2000id]

Tried the preset 2cd-xxxx and hikvision rtsp , but no luck
Camera setting is h264, and SVC is already off

 

[fenderman]

Tried the preset 2cd-xxxx and hikvision rtsp , but no luck
Camera setting is h264, and SVC is already off

delete the camera in bi..add it back..this camera is the most common model used...it works.

 

[ml2000id]

Tried deleting the camera, reseting the camera hardware, adding it back on BI, disabling firewall ... and still nothing

 

[fenderman]

Tried deleting the camera, reseting the camera hardware, adding it back on BI, disabling firewall ... and still nothing

post your cameras network and video settings.

 

[ml2000id]

Here are the camera's network

and the camera's video setting

 

[fenderman]

disable any firewalls and test...also make sure you have installed all windows updates.

 

[ml2000id]

I have already disabled the firewall and windows is up to date.
Is there a way to see a detail log on BI's attempt to connect to the camera? I am really curious because VLC on the same machine manage to stream it and the codec info shows that it is H264...

 

[ml2000id]

Update: It works after I did a fresh install of Windows 10. Didn't change a setting on BI or the camera, I guessed it was a borked Windows installation. Thanks for all the help!

 

[bp2008]

Computers. Can't live with them, and can't live without them.