Version 6

In any case, I'm a bit anxious about removing the existing installation before installing the new version.

Even rebooted to make sure no other weirdness going on.... ruined my uptime record :D
 
Okay, I just need to step away for a while before I really screw things up. Found a download of 6.0.0.1 from 12/16/25 sitting on my computer... had the crazy idea that I should try that... welp, it installed. Except when I try to launch 6 I get the fun error that the application and service version must match -- so... yeah, that didn't work.
 
Well, got there... we're up and running

After installing the version from December, I stopped the old service - launched the new one as a Admin. Once launched as admin, it prompted to install updates.

Updates brought me up to the current version -- that refused to install otherwise. Running local AI now... all good.
 
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So I am on release 5.4.9.18 on a dedicated Win 10 machine. Everything is running smooth, but I have been trying to install ASH21 cameras that I had purchased a long time ago (PITA cameras...never make that mistake again).

I see that along the way, there was some upgrades that may have made installing these easier?

Can anyone tell me quickly my options for upgrading? I see you can get 1 year extension of support and maintenance without subscription $35. it says upgrades a version 4 to 5?? Would that allow me to upgrade to 6?

If I go this route, can I do upgrade trough the software?

BTW, the server is a Dell XPS 8300 intel i7-2600 3.4GHz with 16GB RAM
 
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So I am on release 5.4.9.18. Everything is running smooth, but I have been trying to install ASH21 cameras that I had purchased a long time ago (PITA cameras...never make that mistake again).

I see that along the way, there was some upgrades that may have made installing these easier?

Can anyone tell me quickly my options for upgrading? I see you can get 1 year extension of support and maintenance without subscription $35. it says upgrades a version 4 to 5?? Would that allow me to upgrade to 6?

If I go this route, can I do upgrade trough the software?
If you have a current support plan you can upgrade to V6, I don't believe that you can do the V5 to 6 upgrade from within V5. The highly recommended way is to download the V6 full install from the BI web site and then install it, do not remove V5 before you install V6!
 
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Ok. Thank you. After I originally installed BI many years ago, I never got upgrades. It seems like I can just pay the 35$ fee to upgrade to 6?
 
Ok. Thank you. After I originally installed BI many years ago, I never got upgrades. It seems like I can just pay the 35$ fee to upgrade to 6?

That price has gone up. You have 2 options:

Upgrade w/ Auto renewel -$44.95
One Year Renewel - $49.95

That old price may say it on the activation/renewel page, of the software, but when click on it you will be taken you to the site w/ the updated costs.

Michael