Help! Need full version of BI 5 - BI 6 causing SERIOUS issues

[plomaris]

Ever since I upgraded to BI 6, one of my cameras freezes up after a few hours with a "frame bottleneck" error. I originally thought it was the camera, even though it was always accessible in Hikvision IVMS. Even so, I changed out the camera with a backup, and it still has the issue. I have to kill the BI service and restart it to get the camera back up, but then it goes down again in a few hours. The log even shows that it is still working, but it can't be viewed anyway, not even the console. On the General tab of the camera settings, it says "frame bottleneck" right above the Main Stream stats. This is my main front view camera which is viewed remotely constantly by 4 devices either through Android App or UI3. Note that I NEVER had an issue with BI 5 with this setup. I've tried 3 different versions of BI 6, and nothing fixes the issue. So, I want to downgrade back to the last stable version of BI 5, prior to ANY BI 6 changes.

Does anyone have a full version of BI 5 so I can start over from scratch? I have the update for v59973, but not the full version of BI 5. I've already emailed Ken about the issue, so hopefully it will be resolved in BI 6 soon.

This is show stopper for me.

Thanks for any assistance.

 

[looney2ns]

Have you tried deleting the problem cam, then re-adding it to Blue Iris from scratch?

 

[Bruce_H]

Have you tried deleting the problem cam, then re-adding it to Blue Iris from scratch?

@looney2ns He has asked about the same camera problem in another thread already

P

Thread 'Just Upgraded to V6, One Camera keeps going down!'

Monday at 8:58 AM

Ever since I upgraded to version 6, I have one particular camera that keeps going down with Socket Error FFFFFF 0 or something like that. The only way to get it back up is to restart my PC. If I try to restart just BI, it gets stuck on Stopping Service. It is the same camera every time. It is a Hikvision DS-2CD2443G2 cube camera connected via Powerline adapter and it worked fine under version 5. I have other Powerline-connected cameras of similar type that work fine. I did noticed that it was set up on H265, so I changed it to H264. No change. It still freezes up at least once a...

• plomaris
• Replies: 13
• Forum: Troubleshooting

I think all he is wanting in this thread is a full install of BI5

 

[Bruce_H]

6.0.1.15 was just released don't think there is anything that might relates to this camera problem

 

[plomaris]

Have you tried deleting the problem cam, then re-adding it to Blue Iris from scratch?

Yes. I even swapped out the camera for a different one on a different IP address. Same issue.

 

[plomaris]

I was able to get version 5 full version from BI Support. I uninstalled and reinstalled, so we'll see how it goes.

 

[jaydeel]

I was able to get version 5 full version from BI Support. I uninstalled and reinstalled, so we'll see how it goes.

In case it may be useful to other users, consider uploading it to

https://ipcamtalk.com/downloads/

.