I think that is exactly the correct answer: Rekor doesn't care. They do not perceive themselves as an LPR vendor anymore. They are now into "smart highways". Individual Scout users are probably insignificant to their revenue model.
I am sticking with them for no other reason than the lack of competition in the private LPR market, but I expect that will change in the next couple of years.
What’s best connectivity option you would recommend? As you have been helping me a lot? Very grateful for it - the Dahua I setup I was thinking on the record or snapshot feature if I should just store it to a NAS or Cloud then use those pictures to push to Plate Recognizer