Where is the "protected Videos" go to?

Killer Kool

Getting the hang of it
Mar 27, 2015
136
4
So I had a break-in on my property (10/14). I reviewed all the cameras, then right-clicked and selected "protect," which locks icon apeared, and I believe a flag was triggered. I then proceeded to call police the police and I showed the marked video. They asked for a thumb drive of the file - and did report. Now TODAY 10/21 they called and asked to see the video because they could not read the format.

I CAN NOT locate the files?!!! Where did they go? I can Find the other camera for that day in "stored" and Found 2 Alert thumb nails....That is it? how do I find these?
 
So I had a break-in on my property (10/14). I reviewed all the cameras, then right-clicked and selected "protect," which locks icon apeared, and I believe a flag was triggered. I then proceeded to call police the police and I showed the marked video. They asked for a thumb drive of the file - and did report. Now TODAY 10/21 they called and asked to see the video because they could not read the format.

I CAN NOT locate the files?!!! Where did they go? I can Find the other camera for that day in "stored" and Found 2 Alert thumb nails....That is it? how do I find these?
Try using the 'Special views' view in the Clips list. If necessary, select 'Protected items'

1792646706633.png

And if you do find the specific clips you are looking for, try right-clicking the thumbnail image. Then select 'Edit memo', and add an easy to search string like 'break-in'