One of my B52IR-Z12B LPR cameras is resetting. When it switches from Day to Night, it goes offline and comes back on a minute or two later in day mode, but switches back to night again and repeats the cycle. I purchased it in the first quarter of 2025, is it still under warranty?
Warranty period on EmpireTech cameras?
- Thread starter JPmedia
- Start date
Not answering your direct question, just make sure the switch port isn't shutting down when the load of the IR lights comes on. Been there, done that.
bigredfish
Known around here
Not yet. It just started happening. I did try connecting the camera to a POE switch and directly to the computer taking the NVR out of the loop, but while Advanced IP scanner can find it, I cannot connect to it. It just keeps saying "login failed"
bigredfish
Known around here
I've always been able to
I was always able to do a direct connection between laptop and camera. I just had to make sure the computer was in the same IP subset as the camera
bigredfish
Known around here
I am also observing that when it reboots and comes back online, the exposure is quite bright and when it switches to night mode, the image becomes blown out, freezes and it goes offline again
Camera is connected to a small POE switch and laptop is connected to upload link on switch
bigredfish
Known around here
I checked the time plan settings I wrote down for the LPR cameras, and they are all set to around 19:15, yet this camera started switching over to night mode at 18:31. This is the same camera that in the past would briefly switch to BW sporadically and then back to color during the day. I posted the issue somewhere on the forum