They responded:
Hello Fenderman,
This is Ivy, from Vacos.
We have received your message stating that our team "spammed" your forum.
One of our deal agencies posted a thread in your forum by mistake. We NEVER asked and will NEVER ask the agency to post any thread on your forum.
When the agency found that he posted the thread by mistake, he deleted the post immediately. However, you undeleted and added some impolite words, which does harm to our company.
We apologized for the agency’s careless act and we have told the agency that NEVER POST ANY THREAD ON IPCAM TALK.
We feel quite hurt when seeing such improper words just due to the agency’s careless move.
We NEVER got any notice from the agency and he just posted the thread without noticing us. We do think we deserve an apology from your end as such impolite words hurt our company and our team members greatly.
Since the establishment of our company, the only goal for our team is to provide the best smart home products for customers to protect their homes & businesses. We have spent months and years to create a product and tried every effort to improve it.
As a reputable and experienced forum admin, it would be much more proper to investigate such a case before saying anything improper to our company.
Again, please remove the thread at your earliest convenience, as well as removing the improper words. We appreciate it greatly.
Best regards,
Ivy
Ivy I PR Manager
Marketing & Communication
Email:
[email protected]
WhatsApp:
+8613511989093