US Elections (& Politics) :)

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bigredfish said:
Time for that distraction?
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I'll bet if I took a week vacation from the news I would be a happy person, I haven't been able to break the habit yet.
 
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Wow

Granted Joe Q Public only has about a 30-60 day memory tops, so when those $5000 DOGE checks, er $2000 Tariff rebate checks, um those $10,000 pay raises, I mean the $2000 to pay for a years worth of insurance go out, they’ll forgive and forget.

 
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gwminor48 said:
My wife called Directv support yesterday and was greeted by an AI voice (she even had a name). It's been hard enough to get a real person on the phone before this, and AI is just getting started. It's gonna make people more stupid and these AI centers being built are already causing skyrocketing electric bills, I don't like what I'm seeing but it's like a runaway train.
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Let me tell you, from someone with intimate knowledge/experience/work of call center support, the fact is that significant call center agents are garbage. I don't even know where to start with my rant. Work ethic, knowledge of their support, language skills, ability to seek answers, accuracy of advisement, etc, etc, etc...all GARBAGE. These are unmotivated, entitled, lazy people unwilling or any care to improve. No, not 100% of them but easily 60% have no business being on the phone PERIOD, another 30% regardless of their desire to be good agents lack the life skills including education to do a good job. That leaves you with hoping to get lucky to get the 10% good/great agents.

AI is just scratching the surface of its capabilities but will eventually and easily provide better, consistent and documented call support. I don't like it but it's the reality when dealing with your typical call center agent these days.

I don't even want to poll y'all on your call center interactions and the likely lies, disinformation, inconsistency and lack of any documentation on a support call or calls you have made. "I want to speak with a supervisor" is a very common request by callers due to the shear clown show that today's call center service provides. Let me just say, the shenanigans pulled by call center employees AND ESPECIALLY the ones who are allowed to work remotely would blow your minds. Rant over, LOL.
 
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Sybertiger said:
Let me tell you, from someone with intimate knowledge/experience/work of call center support, the fact is that significant call center agents are garbage. I don't even know where to start with my rant. Work ethic, knowledge of their support, language skills, ability to seek answers, accuracy of advisement, etc, etc, etc...all GARBAGE. These are unmotivated, entitled, lazy people unwilling or any care to improve. No, not 100% of them but easily 60% have no business being on the phone PERIOD, another 30% regardless of their desire to be good agents lack the life skills including education to do a good job. That leaves you with hoping to get lucky to get the 10% good/great agents.

AI is just scratching the surface of its capabilities but will eventually and easily provide better, consistent and documented call support. I don't like it but it's the reality when dealing with your typical call center agent these days.

I don't even want to poll y'all on your call center interactions and the likely lies, disinformation, inconsistency and lack of any documentation on a support call or calls you have made. "I want to speak with a supervisor" is a very common request by callers due to the shear clown show that today's call center service provides. Let me just say, the shenanigans pulled by call center employees AND ESPECIALLY the ones who are allowed to work remotely would blow your minds. Rant over, LOL.
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I worked in a call center for a couple of years, what a terrible way to make a living, I hated it.
 
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Sybertiger said:
Let me tell you, from someone with intimate knowledge/experience/work of call center support, the fact is that significant call center agents are garbage. I don't even know where to start with my rant. Work ethic, knowledge of their support, language skills, ability to seek answers, accuracy of advisement, etc, etc, etc...all GARBAGE. These are unmotivated, entitled, lazy people unwilling or any care to improve. No, not 100% of them but easily 60% have no business being on the phone PERIOD, another 30% regardless of their desire to be good agents lack the life skills including education to do a good job. That leaves you with hoping to get lucky to get the 10% good/great agents.

AI is just scratching the surface of its capabilities but will eventually and easily provide better, consistent and documented call support. I don't like it but it's the reality when dealing with your typical call center agent these days.

I don't even want to poll y'all on your call center interactions and the likely lies, disinformation, inconsistency and lack of any documentation on a support call or calls you have made. "I want to speak with a supervisor" is a very common request by callers due to the shear clown show that today's call center service provides. Let me just say, the shenanigans pulled by call center employees AND ESPECIALLY the ones who are allowed to work remotely would blow your minds. Rant over, LOL.
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If I don't have to speak with someone with a thick I MEAN THICK foreign accent using a crackling, intermitant headset with 6 other similar-sounding people in the immediate background speaking at the same volume level as the agent that I'm trying to converse with.....it won't be too soon. :facepalm:

"Scoozme mister Tony sir buttiz the unit she plugid in?" :smash:
 
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TonyR said:
If I don't have to speak with someone with a thick I MEAN THICK foreign accent using a crackling, intermitant headset with 6 other similar-sounding people in the immediate background speaking at the same volume level as the agent that I'm trying to converse with.....it won't be too soon. :facepalm:

"Scoozme mister Tony sir buttiz the unit she plugid in?" :smash:
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I think I am disabled when it come to accents. If they don't have a Texas or southern accent like me I can't understand them. Accents from some parts of the world are more difficult for me than others.
 
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mat200 said:

Lindsey Graham Is Outraged About Federal Surveillance Powers That Lindsey Graham Helped Create and Expand​


View attachment 232976
View attachment 232977

reason.com

Lindsey Graham is outraged about federal surveillance powers that Lindsey Graham helped create and expand

The government can look at your phone records whenever it wants, but it's a different story when we're talking about Graham's metadata.
reason.com reason.com
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Little Lindsey (gay by the way) doesn't seem to mind that the government can spy on US, he just gets mad when its him.
He's a fucking hypocrite piece of fucking trash cunt

He voted to re-authorize Section 702 of the Foreign Intelligence Surveillance Act (FISA), among other Deep State programs that are routinely abused to spy on citizens.
www.aclu.org

Five Things to Know About NSA Mass Surveillance and the Coming Fight in Congress | ACLU

Congress must take this opportunity rein in the pervasive government surveillance enabled by Section 702.
www.aclu.org www.aclu.org
 
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