Unable to Export to .bvr

Kingkoopa

n3wb
Mar 21, 2020
11
0
St. Louis, Missouri
Hey all. I'm trying to figure this out, but have been unable to, and didn't see another thread concerning this.

First, the current configuration.

I currently have this camera server set to continuous recording for all cameras saved to a large dedicated E: drive. It's configured as 'Managed folder, exclusive-use drive" and is 4TB out of 4.5TB total.
I have smaller D: drive that I want for my Alerts and Stored clips. Both of those folders are set up as 'Managed folder, shared drive'.
I have all my new 24/7 footage saved to the large 4TB 'New' folder, and would like to save alert triggers to the D: drive, with the idea that since only alerts are stored there, I will have much longer timeframe to clips available after the 24/7 recording is overwritten after a week or so.
I see the settings in the camera 'Alert' tab of 'When the camera is triggered', I can 'Add to the alerts list', but default is adding a database entry only, my understanding that when the primary file is deleted for space, the alert will no longer exist.
I have set the option to 'Export to MP4/BVR files' and have set up my triggers to run a 15sec pretrigger record with a 10sec post-trigger break time. (To make sure I capture the lead up and ending to the flagged trigger). I have it set to Export to my D: drive Alerts folder.

The issue

Under the Convert/export settings, exporting to BVR is grayed out (see attached picture) My end goal is just cut the bvr footage out of the primary file, and still save it as BVR on the server. Then I can convert to MP4 at a later time if I choose to. This is to keep server load down from constantly having to run a encode to MP4 on every alert.
Also, the MP4 exports are not playable on both the server and the UI3 web client. They show up as blank extra entries next to the corresponding database entry pointing to the primary .bvr file (see attached picture), and when trying to play them on the UI3 client, it shows a loading circle with errors in the bottom right of "Server is unavailable" and "The video stream was lost".

The Questions

One, is there anyway to have it cut out the trigger and save a copy of just the triggered portion as a .bvr on my second drive? Since the files would be so small, I would be able to keep trigger/alert clips for months on a few hundred gigabytes.

Two, if that is not possible, how to I get the exported .mp4 clip files to be playable in the UI3 client?



Thank you for any help in this issue. I hope I am just overlooking something small.
 
Update - I figured out why the MP4 exports were not playable, and had the white X as a thumbnail. I had failed to install the proper media codecs on the serverOS, so since the server itself couldn't play MP4, BlueIris was unable as well. Installed K-Lite codec pack and that is working as intended.

Still would like to see though if I can just clip the alert and save as .bvr instead of having to use CPU time to encode every alert.
Thanks very much for any help.