Swapped to Hikvision from Lorex and having camera issue

K

kittyciara

n3wb
Mar 6, 2026
4
0
Alpharetta Georgia
Hi all — I migrated from a Lorex LNR280 to a Hikvision DS-7608NI-Q2/8P (built-in PoE). One camera that was working earlier today on the old system will not come online on the new NVR.

Camera: Lorex MCND2152 (PoE)

Symptoms on DS-7608NI-Q2/8P
  • Channel shows “IP camera does not exist”
  • The PoE port LEDs for that camera do not light (no link/activity)
  • Other cameras work fine on the new NVR
What I’ve tried
  • Rebooted the NVR
  • Reseated connections
  • Moved the camera to different PoE ports (same result)

Questions

  1. With no port LEDs + “IP camera does not exist”, is this almost certainly physical layer (cable/termination/pigtail/camera NIC) vs IP/password/config?
  2. Best way to isolate bad camera vs bad cable run vs bad PoE port beyond swapping ports?
  3. Does the MCND2152 have a physical reset (pigtail button / internal), and would that matter if there’s no link light?

Thanks for any help you can provide— can share photos of the camera internals/pigtail and NVR camera management screens if helpful.
 
How many cameras do you have?

That NVR is considered a budget NVR with only 80Mbps bandwidth, so even though it is an 8 channel NVR, if the combination of resolution, bitrate, and FPS approach/exceed 80Mbps, it will not accept other cameras.

It is not uncommon for people to only get 4-6 cameras to work on an 8 channel NVR due to that limitation. The higher end NVRs are usually over 250Mbps bandwidth.

To see if that is the issue, drop the resolution, FPS, and bitrate in each camera and see if the other camera shows up. If it does, then you know it is a capacity issue.

For kicks I tell people to go with resolution D1, 5 FPS, and 256 bitrate as that is low and will allow all the cameras to show up.

If the camera then comes to life, then you know that is the issue.

If it doesn't come to life, then try the camera on it's own power supply - a POE injector or POE switch and see in a dark room if the IR or white LED comes on. If it doesn't then you know the camera died coincidentally at the same time you changed NVRs. It happens sometimes with a device that has been powered for so long and then a power outage or changing the power supply and it doesn't work anymore.
 
Thank you for the reply and support. Apologies for my delayed response- I’ve got two boys under two and so it takes me a while to investigate. I believe I reduced the resolution, but it’s not obvious because it seems It’s a systemwide setting on this specific NVR rather than camera by camera? It seemed like I was turning down the resolution of the monitor itself rather than the cameras, but I think it was managing the incoming bit rate. While that did not resolve the issue with the one specific camera, I was referencing, it did allow me to bring another camera back online. So it seems that may have helped however, I still need to confirm if one of my cameras is dead. When you mentioned testing it on a POE injector, is that a tool I should purchase? I have a Cat5 tester, but that’s mostly to confirm one end of the line to the next. Is that OK for me to just test the life of the camera?
 
Yeah you have to lower the resolution of each camera, not the resolution of what the NVR sends to a monitor.

No a CAT5 tester will not help you. A less than $20 POE switch or POE injector is ehat you need to try to power the camera by itself instead of the NVR.

Or if the camera has a 12v power connector you could try powering that way.
 
wittaj said:
Yeah you have to lower the resolution of each camera, not the resolution of what the NVR sends to a monitor.

No a CAT5 tester will not help you. A less than $20 POE switch or POE injector is ehat you need to try to power the camera by itself instead of the NVR.

Or if the camera has a 12v power connector you could try powering that way.
Click to expand...
How do you lower the resolution of the cameras? I can’t find that option anywhere
 
Here is how to get into each camera GUI:

Parley

Thread 'How To Access Camera GUI Through Your NVR'

I use Hikvision NVR's and just ran across this recently. You can get to the internal menu of your IP camera by doing this on a Hikvision NVR. I do not know about the Dahua NVR. This works for both my Hikvision and Dahua cameras.

Here is a link that shows you how to do it: Mast Digital | Trade Distributor of CCTV, Aerial & Satellite, AV equipment. How to access your IP cameras via your Hikvision NVR

Below are two screen shots from one of my Hikvision NVRs. By the way I love this feature. On the far right are the camera addresses that you click on.

Virtual Host 2.png

Virtual Host 2.png
 

How To Access Camera GUI Through Your NVR

I use Hikvision NVR's and just ran across this recently. You can get to the internal menu of your IP camera by doing this on a Hikvision NVR. I do not know about the Dahua NVR. This works for both my Hikvision and Dahua cameras. Here is a link that shows you how to do it: Mast Digital | Trade...
ipcamtalk.com ipcamtalk.com
 
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