Swann 8-7285 no remote access/no supported new app

[daveeh]

Has anyone got a walk through guide how i can access my cameras remotely. Ive changed my phone which does not support the old swann view app. I was using reolink but are now unable to view my cameras remotely anymore but it still works remotely from the old app off my old phone. Has anyone had any success using another app from one of these nvrs? Or found another solution to this problem as nvr itself works fine. Ive read that this nvr/cameras are actually a oem hikvision with swann firmware on it.

 

[TonyR]

No need for multiple threads on the same issue......and I just posted some suggestions for you there .

D

Thread 'Thanks for letting me join, help would be appreciated'

Today at 4:03 AM

Hi im after some help regarding my swann nvr8- 7285 set up. Ive been unable to use swanview link app since I changed my phone and had been using reolink app as a workaround but recently I can only view cameras on my WiFi only at home
It will not connect via another wifi network or mobile network. The system still functions great so I dont really want to spend more money replacing it. I would be really greatful if someone could offer some advice how to get viewing remotely to work again. I can still view cameras remote on old phone so I know router is talking to nvr ok. Im a newbie at ip...

• daveeh
• Replies: 8
• Forum: New Member Introductions

 

[daveeh]

Sorry I wasn't sure if i should have posted here instead.

 

[adel salim]

Has anyone got a walk through guide how i can access my cameras remotely. Ive changed my phone which does not support the old swann view app. I was using reolink but are now unable to view my cameras remotely anymore but it still works remotely from the old app off my old phone. Has anyone had any success using another app from one of these nvrs? Or found another solution to this problem as nvr itself works fine. Ive read that this nvr/cameras are actually a oem hikvision with swann firmware on it.

Those older Swann units are basically locked to the legacy SwannView stack, and once you move to a newer phone OS the app just stops working because it has not been updated in years. If it really is a Hikvision OEM, some people have had luck connecting through ONVIF or using a generic viewer like iVMS or another ONVIF compatible app, but it depends on whether Swann left those services enabled in firmware. You may need to log into the NVR locally, check if ONVIF is on, create a separate user for it, then add it manually by IP instead of trying cloud login. If ONVIF is disabled or hidden, there is usually no clean workaround short of replacing the recorder since Swann does not provide newer remote software for those models.