Start of recordings dropping out

Such an annoying issue. E-mailed BI support.

 
Masejoer said:
Fresh Win7 install, then upgrade (for the free upgrade).
Click to expand...
FYI You no longer need to do an install then upgrade. You can install windows 10 with the 7 key. I would disable the firewall to test recordings. Are the hard drives inside the pc or external/nas
 
fenderman said:
FYI You no longer need to do an install then upgrade. You can install windows 10 with the 7 key. I would disable the firewall to test recordings. Are the hard drives inside the pc or external/nas
Click to expand...

Hmmm, I'd need to check that out. Either way, I don't have the firewall on. Since it records fine if I manually trigger a camera, I don't see how the problem with be with anything except pre-trigger frames.
 
Masejoer said:
Hmmm, I'd need to check that out. Either way, I don't have the firewall on. Since it records fine if I manually trigger a camera, I don't see how the problem with be with anything except pre-trigger frames.
Click to expand...
have you tried disabling hardware acceleration?
Also are you using HA with +vpp?
 
fenderman said:
have you tried disabling hardware acceleration?
Also are you using HA with +vpp?
Click to expand...

Haven't tried that since noticing the issue. I'll give it a try. Currently set to HA+VPP for all cameras.

Going to also try removing the Intel-RAID and try Windows RAID instead. Perhaps there's something weird going on there.
 
Masejoer said:
Haven't tried that since noticing the issue. I'll give it a try. Currently set to HA+VPP for all cameras.

Going to also try removing the Intel-RAID and try Windows RAID instead. Perhaps there's something weird going on there.
Click to expand...
Check out the release notes for VPP. Sometimes, with high bitrates and or many cams it can make things worse. (I know he mentions 20 cams or more, but that is at a lower bitrate)...regular HA may resolve this.
 
I think I have fixed the issue. Completely disabled APM on the disk drives using Crystal Disk Info. There wasn't an issue with load cycle counts (only 200 over the life of the drive) or the idle-timer (disabled according to WDIDLE3).
 
  • Like
Reactions: fenderman
Masejoer said:
I think I have fixed the issue. Completely disabled APM on the disk drives using Crystal Disk Info. There wasn't an issue with load cycle counts (only 200 over the life of the drive) or the idle-timer (disabled according to WDIDLE3).
Click to expand...
This makes sense. Now that you mention it I believe this has been an issue before for some users.
 
You must log in or register to reply here.
Top Bottom