PTZ6C2M-45X — How to enable zoom-in during auto-tracking?

[stevef22]

I recently picked up an AI Smart PTZ camera (Model PTZ6C2M-45X) and I'm stuck on one thing.

I can't find a setting anywhere — on the NVR or in the camera's web admin — for something like Tracking > Zoom in on subject.

What I'm trying to do:

• Camera sits on Preset 1 at a wide shot
• When a human is detected, it zooms in tight on them and follows

I've got the tracking rule working under IVS, the camera follows the subject but the camera stays so zoomed out that the tracking isn't very useful. I need it to actually zoom in on the subject while following.

Has anyone gotten this working, or know where that option lives in the menu? Any help is much appreciated.




NVR:
NVR EmpireTech NVR32CH-16P-2AI-S2 16CH 1U 16POE


CAMERA:
PTZ PTZ6C2M-45X





Thank you

 

[wittaj]

It is up at the top right called Tracking Target Size Ratio

 

[stevef22]

 

[wittaj]

First turn off Acupick and restart the PTZ.

Then you need to do "+Preset" to add the preset then hit next to get to the Preset and the IVS rule for the tracking you want to set a target size on.

 

[stevef22]

Thank you doing that now.

 

[stevef22]

Getting closer I think, turned off Acupick and restarted,

Here is what I got

preset
Watch Video

 

[wittaj]

It looks like you are using a browser that isn't letting you see everything.

When you get to the IVS rule, you should see your preset field of view and then be able to draw the IVS rule.

The PTZs tend to be cranky when using browsers - have you tried good ole Internet Explorer?

 

[stevef22]

Thanks, I will try explorer. Im using edge.

Funny thing, I was able to see the video feed. Then a pop-up said download the dahua activex plugin. I did it and it broke my video feed.

 

[wittaj]

That is weird!

 

[stevef22]

I have located the screen! Thank you.


Also noticed some of these settings are available in NVR as well. IVS etc.

What is best method to setup? touch nothing on NVR and use camera web config only?




Thank you

 

[bigredfish]

touch nothing on NVR and use camera web config only?\

YES!

 

[bigredfish]

Also while each scene is different, I rarely have any luck with Ration over 50 , most of mine are set to 30-40

Zoom too much and it will lose the target quickly

 

[stevef22]

Thanks