PTZ5A4M 25X PTZ Delay when commanding.

[FlipNJ]

I have this PTZ5 and 2 other PTZs. The other 2 are 49225s. Pressing any direction to move the PTZ5 takes a couple seconds but the older 49225s move almost instantly. What is weird is the 49225s are connected thru a couple different POE switches but the PTZ5 has a more direct connection and its slow to respond. I tried pinging it and the average time is 2ms. Can't really think of a reason why the ping is lightning quick but the camera takes so long. It doesn't matter if I move it thru the camera's gui or Blue Iris, same thing, draggy. Any tips?

 

[tmxv4128]

I have a PTZ5A4M-25x and 49225, but I use a NVR with POE. Yes, the PTZ5 is much slower to respond. I don’t have an answer as to why it lags, but I assume it is normal behavior.

 

[FlipNJ]

I have a PTZ5A4M-25x and 49225, but I use a NVR with POE. Yes, the PTZ5 is much slower to respond. I don’t have an answer as to why it lags, but I assume it is normal behavior.

Thanks, your reply does help. I was hoping it wasn't the camera, but its great so far otherwise. Kind of strange since it is a much newer model than the 49225. Not what I expected.

 

[bigredfish]

FWIW I get better response from SmartPSS lite than I do the actual camera gui - no idea why?

 

[tmxv4128]

FWIW I get better response from SmartPSS lite than I do the actual camera gui - no idea why?

Interesting... I put a stopwatch on it to see the response time of the PTZ5A4M-25x. Using the camera GUI, it took 1.26 seconds to respond, but in SmartPSSLite it took only 0.74 seconds, so you are correct.

 

[Hans*2]

Hallo,
Heeft het neit te maken dat de spanning verschilend is SD4..... 12V 3 ampère en de SD5..... 24V 2,5 ampère
ik zelf heb een SD6 .... 24 VDC, 2.5 A PoE+ 802.3at geen probleem

Groet Hans

 

[bigredfish]

Interesting... I put a stopwatch on it to see the response time of the PTZ5A4M-25x. Using the camera GUI, it took 1.26 seconds to respond, but in SmartPSSLite it took only 0.74 seconds, so you are correct.

Weird huh?

It’s got to just be a lag from the web browser overhead (http) vs the more direct connection via SmartPSS, but I’m not smart enough to fully understand it