playback issues

batch

Young grasshopper
Jan 26, 2018
58
6
Not sure what happened in the last few months but my playback is horrific.

what i usually do is:
  1. click on live view and pick a camera
  2. click clips
  3. highlight clips to see the playback to know which one im looking for
    1. This is where the issue starts happening, live feed goes crazy and the preview windows is choppy.
  4. if i stop preview the live video starts to spin and takes a few seconds to minutes to come back.

I never had this issue in the past and lately its only getting worse.
I was so annoyed that i cleaned out the recordings and rebuild the DB. still there.

Am i maybe using some old UI version ?
UI3 version 300, Blue Iris version: 5.9.9.73

i am using code project Object Detection (YOLOv5 .NET) 1.14.0 GPU (DirectML)


system specs:
Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (2.59 GHz)
Installed RAM 64.0 GB (63.9 GB usable)
Nvidia GeForce RTX 3060 Ti 8GB
1TB PCIe NVMe SSD

Thoughts?
 
So BI's video clips are on the same drive as Windows, Blue Iris and BI's "db" folder?
 
Those are the latest versions of everything. It does sound like something is very wrong, but it is unclear to me exactly what is happening. Can you make a video showing all of this? Either via screen recording software or even just a cell phone video of the screen.

Some other things to try, to help narrow down the cause of the issue:
  • Load UI3 in a different web browser on the same device, see if same issues happen.
  • Load UI3 on a different device, see if same issues happen.
  • Try clip playback in Blue Iris's local console to see if it plays okay or if there are issues there too.
 
Those are the latest versions of everything. It does sound like something is very wrong, but it is unclear to me exactly what is happening. Can you make a video showing all of this? Either via screen recording software or even just a cell phone video of the screen.

Some other things to try, to help narrow down the cause of the issue:
  • Load UI3 in a different web browser on the same device, see if same issues happen.
  • Load UI3 on a different device, see if same issues happen.
  • Try clip playback in Blue Iris's local console to see if it plays okay or if there are issues there too.
well shoot, playback on BI directly is Snappy and i have zero issues.
I tried a new browser also in private window and it seems slow still but maybe not as terrible as the original issue i mentioned. Still not what it was before.

wonder why its slow from my one machine which is on the same network. i dont really have another machine to test on though as my work machines dont let me.
 
Can you open UI3 on the same machine that runs Blue Iris, to rule out any network issues? Is there any proxy server involved?
thats wild, i just tried to run UI3 on the server itself and its horrifically slow and does even worse.
the only thing i do use is ngrok but thats only for external UI access .
One other item to point out is that im using a intel nuc and it has both network ports wired. Seems i setup NIC Teaming for both to be used. I cant for the life of me remember why i set it up that way but this is nothing new and has been this way for at least 2 years


1757530976632.png
 
Last edited:
It would be a good test to connect via 127.0.0.1 on the BI server machine.

Is the CPU and memory usage very low on that server? Like 30% or below on CPU, 80% or below on RAM?

I never used NIC teaming so I don't know if that could be a problem. But if you connect via 127.0.0.1 I would think that would completely avoid using your NIC at all.

Ngrok I would be a little suspicious of if it has a concurrent connection limit (I don't know if it does). Otherwise I wouldn't expect it to cause this sort of difficulty. But I never used it before.
 
It would be a good test to connect via 127.0.0.1 on the BI server machine.

Is the CPU and memory usage very low on that server? Like 30% or below on CPU, 80% or below on RAM?

I never used NIC teaming so I don't know if that could be a problem. But if you connect via 127.0.0.1 I would think that would completely avoid using your NIC at all.

Ngrok I would be a little suspicious of if it has a concurrent connection limit (I don't know if it does). Otherwise I wouldn't expect it to cause this sort of difficulty. But I never used it before.
I tried to access it via local host and its choppy if i pause the recording and then click live view the screen sits there spinning for a little: 1757593517121.png
during playback i get a clock 1757593483578.png
 
I want to say it could be a video encoder issue, but I have no idea what you could have changed to make it behave that way. Maybe enabled hardware acceleration and it is buggy? Try going to BI settings > Web server > Advanced, and edit the "Streaming 0" configuration and reset it to defaults. Do the same for "Streaming 1" and "Streaming 2" unless you have a good reason not to, just to cover all the bases.
 
I want to say it could be a video encoder issue, but I have no idea what you could have changed to make it behave that way. Maybe enabled hardware acceleration and it is buggy? Try going to BI settings > Web server > Advanced, and edit the "Streaming 0" configuration and reset it to defaults. Do the same for "Streaming 1" and "Streaming 2" unless you have a good reason not to, just to cover all the bases.
I dont see any obvious crashes in the log.

I did see streaming 0 was set to this so i did default and well see what happens.
1757625241582.png