Not seeing labels for Deepstack in Alerts view

105437

BIT Beta Team
Jun 8, 2015
2,161
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I have Deepstack running and configured but I'm not seeing labels in my alerts view. Would expect the car alert to be labeled... Any ideas? Thanks!

Screen Shot 2021-04-10 at 9.43.02 AM.png
 
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I presume you have already tried restarting BI?
 
For kicks, in one camera, try the setting where in Motion settings it sets an alert to the DB only and not a jpeg and see if that gets it going.

If so, then change it back to a jpeg.
 
For kicks, in one camera, try the setting where in Motion settings it sets an alert to the DB only and not a jpeg and see if that gets it going.

If so, then change it back to a jpeg.
Okay, I'm trying that now.
 
Mine will show up in Alerts when triggered now but as soon as it stops recording the video disappears under Alerts. I have the min confidence set at 40. For some reason it is not confirming it I beleive.
 
I have it working now. I unchecked the box Hide canceled alerts on timeline and "all alerts". Then rebooted.
 
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I do still have an issue. Now that I am using Deepstack when I click on a particular camera it doesn't show all the alerts for that camera anymore. It shows all alerts for all cameras. Can you not now look at alerts for just one camera anymore? Any suggestions?
 
I do still have an issue. Now that I am using Deepstack when I click on a particular camera it doesn't show all the alerts for that camera anymore. It shows all alerts for all cameras. Can you not now look at alerts for just one camera anymore? Any suggestions?

Next to the calendar is a circle with a 1 in it. If the circle is green you see just one camera, if it is grey, you see all the cameras.

Simply mouse click on that to change the setting.
 
Next to the calendar is a circle with a 1 in it. If the circle is green you see just one camera, if it is grey, you see all the cameras.

Simply mouse click on that to change the setting.
Thank you!!