NETSDK Returns Error in SmartPSS – Playback Works in Web GUI

[airon.lozada]

I’m getting a “NETSDK returns error” in SmartPSS when trying to playback recordings. Live view works fine, and playback works normally in the Web GUI using the same account and time range.


Does anyone have an idea how to fix this? Any suggestions would be appreciated.


Thanks.

 

[bigredfish]

All I recall was that it was happening in SmartPSS but not on the actual recording.

Seemed to be a DST issue along with a bad version of SmartPSS


See these threads

Thread 'SmartPSS/Lite Playback NETSDK Error'

Mar 9, 2025

So some of you may be getting the following NETSDK error when trying to use SmartPSS/Lite today and using the timeline to start/playback a clip.
This problem has been around for years and seems to most frequently show up after a DST switch like we had last night


Note that your NVR IS recording fine, and if you go to the NVR GUI the Search and AI search/playback functions still works fine. Interestingly, so does mobile DMSS

This is a bug in SmartPSS/Lite. It will occur on ANY NVR you try to use the playback timeline on with SmartPSS/Lite, so if you manage more...

• bigredfish
• Replies: 0
• Forum: NVR's, DVR's & Computers

Post in thread 'NVR5232-EL crash during playback'

Jun 30, 2024

Its the old NETSDK returns error issue. You should see something similar on the screen. I don't know that its ever been specifically identified as to the root cause....

Smart PSS Error Help

I've used Smart PSS for several years now and it works well besides random crashes but that's not my main concern. Starting this morning when I try review playback on a few of my cameras I get the "Failed to start playback. NETSDK returns error" (see screenshot below), some of the cameras I can...

ipcamtalk.com

NETSDK error on playback. - Amcrest Forum

I've learned to ignore it and be slow about skipping between events during manual playback on the timeline on that NVR

• bigredfish

•