Hi,
I think I made a mistake. Sorry for the long post... I purchased a Lorex 16 channel kit with NVR model NR916X and installed it in a small business. I have a Netgear ReadyNAS with WD purple drives that was intended to be used as extra storage so that we would be able to maintain up to 30 days worth of video history. When setting up the FTP connection on the NVR, it looked good at first. I was able to successfully test the connection and then did a test for Channel = 1, Weekday = <current day>, time period = 0-23:59, and options checked for MD and Continuous. Looking on the NAS, I was actually shocked to see a file show up immediately and start to grow with every refresh (nothing ever works on the first try). Then it was all downhill.
I went back to the NVR and changed the parameters for Channel to All, and the Weekday to All. I clicked OK and got the success message. Back on the NAS, I noticed about half of the channels started to show up. Not great, but at least it was something. I kept clicking refresh to watch the file sizes and almost immediately noticed some of the channel files stopped growing. About 4 of the channels stopped when the files were under about 75MB with one down to about 15MB. The others stopped when the file size was between 700-850MB.
Back on the NVR, everything looked OK. I went out of the FTP setup screen and when I went back in, I noticed that the Channel and Weekday parameters were reset to Channel 1 and the current day. I changed them back and saved, got the OK message and went back to the NAS. Nothing. I then changed the NVR setting to just use channel 1 on the current day and checked the NAS again. Nothing. Then I restarted the NVR and tried again on just channel 1. It started recording a single file again but stopped around 800MB. I then tried multiple permutations of channels, weekdays, time periods, continuous and MD. I initially left the file size parameter at zero and also tried changing that to random file sizes. None of it worked and I can't get it to do anything now. As a side note, every time I went out of the FTP setup screen and came back in, the channel and weekday were reset to channel 1 and the current day. I don't know if it was actually reset, or if it was just the display that showed the reset. All other parameters were retained.
The manual does not even contain the word FTP and completely skips this part of the setup. I have found very little help on the Internet except for one guy who seems to have gotten it to work with snapshots. I also wasted an hour on the phone with "Support" who I suspect was giving me the troubleshooting steps for a microwave oven. In the end, her expert opinion was that I needed to "call FTP" for help.
With this being relatively simple to setup, I don't think I have missed anything but I thought I would post here in the hope that maybe there is a setting somewhere that I didn't turn on. I'm already disappointed with the limited ability to fine-tune the system in our environment and now this is adding to my buyer's remorse. Any help would be greatly appreciated. I would really like to get this running but in the event that the FTP process just doesn't work, what would be my best option going forward to have FTP capability?
Thanks in advance.
I think I made a mistake. Sorry for the long post... I purchased a Lorex 16 channel kit with NVR model NR916X and installed it in a small business. I have a Netgear ReadyNAS with WD purple drives that was intended to be used as extra storage so that we would be able to maintain up to 30 days worth of video history. When setting up the FTP connection on the NVR, it looked good at first. I was able to successfully test the connection and then did a test for Channel = 1, Weekday = <current day>, time period = 0-23:59, and options checked for MD and Continuous. Looking on the NAS, I was actually shocked to see a file show up immediately and start to grow with every refresh (nothing ever works on the first try). Then it was all downhill.
I went back to the NVR and changed the parameters for Channel to All, and the Weekday to All. I clicked OK and got the success message. Back on the NAS, I noticed about half of the channels started to show up. Not great, but at least it was something. I kept clicking refresh to watch the file sizes and almost immediately noticed some of the channel files stopped growing. About 4 of the channels stopped when the files were under about 75MB with one down to about 15MB. The others stopped when the file size was between 700-850MB.
Back on the NVR, everything looked OK. I went out of the FTP setup screen and when I went back in, I noticed that the Channel and Weekday parameters were reset to Channel 1 and the current day. I changed them back and saved, got the OK message and went back to the NAS. Nothing. I then changed the NVR setting to just use channel 1 on the current day and checked the NAS again. Nothing. Then I restarted the NVR and tried again on just channel 1. It started recording a single file again but stopped around 800MB. I then tried multiple permutations of channels, weekdays, time periods, continuous and MD. I initially left the file size parameter at zero and also tried changing that to random file sizes. None of it worked and I can't get it to do anything now. As a side note, every time I went out of the FTP setup screen and came back in, the channel and weekday were reset to channel 1 and the current day. I don't know if it was actually reset, or if it was just the display that showed the reset. All other parameters were retained.
The manual does not even contain the word FTP and completely skips this part of the setup. I have found very little help on the Internet except for one guy who seems to have gotten it to work with snapshots. I also wasted an hour on the phone with "Support" who I suspect was giving me the troubleshooting steps for a microwave oven. In the end, her expert opinion was that I needed to "call FTP" for help.
With this being relatively simple to setup, I don't think I have missed anything but I thought I would post here in the hope that maybe there is a setting somewhere that I didn't turn on. I'm already disappointed with the limited ability to fine-tune the system in our environment and now this is adding to my buyer's remorse. Any help would be greatly appreciated. I would really like to get this running but in the event that the FTP process just doesn't work, what would be my best option going forward to have FTP capability?
Thanks in advance.
