IVS event records to SD card but nothing in BI

L

Leroy60

Young grasshopper
Nov 17, 2022
38
16
Indiana
I just upgraded to the latest firmware on two IPC-T54IR-ZE-S3 cameras. I've tried to use the new 'Stay' function and it didn't appear to work - until I checked the recordings on the SD card and sure enough, it captured and showed the rule triggered. However, nothing on BI. I have 3 other IVS rules (tripwires & intrusion) that record on both SD and in BI. So far, I've had BI re-detect the cameras but the issue remains.

One thing I didn't do is a full factory reset after the FW upgrade, not wanting to lose my schedules. Other than the new Stay rule not triggering BI,, everything works.

I've looked at Onvif manager and it looks like the onvif event for Stay isn't being sent (tripwire & intrusion are). The event log in BI also doesn't see anything for the Stay event/rule. (I'm not really experienced with Onvif Device Manager).

Is there anything that needs to be set in the camera UI to get this event to send an Onvif even? If a full device reset is required, will a settings export be reloadable after the reset and will it include time schedules?

I have seen something like this before but don't recall details.
 
Personally, since it is adding a new feature I would factory reset and set the camera up from scratch.

But first, did you try the find/inspect in BI?
 
wittaj said:
Personally, since it is adding a new feature I would factory reset and set the camera up from scratch.

But first, did you try the find/inspect in BI?
Click to expand...
Yes...twice (I used the wrong term in my post)

As to factory reset - can I export my config/settings in the UI (before factory reset) then import after (I've never used that function before)?
 
Finally did some tests. Started with a factory reset of the camera. I even deleted that camera in BI then re-created it.

I had Onvif Device Manager open to monitor events from the camera. In the first part of my test I created 2 IVS rules: a "Stay box" and 25' away a "Loitering box". This is what I saw:

  • The Stay box recorded to the camera SD card but no Onvif event message from was transmitted (obviously BI did nothing).
  • The Loitering box recorded to SD card and a Loitering event message was transmitted (both a "true" and "false"). BI did nothing (???)

Finally, I deleted the Stay rule and replaced it with an Intrusion/inside rule. This recorded to SD and on BI properly.

I can probably get the needed triggering & recording in BI with Intrusion/inside/vehicle. Still confused with how the 3 (Intrusion, Stay, Loitering) differ and the observed behavior with ODM detection and BI.
 
I haven't tested either, but it wouldn't surprise me if it is a poorly coded add-on and isn't working with ONVIF.

I guess it is time to play with it LOL.
 
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