is Ken still involved with BI?

Sep 19, 2015
1,215
1,550
Naples Fl
it's been 2 days since I heard back from support and I don't know if I am being considered a PITA or what. BI crashed during an update and crashed again on 9-6 and I still can't get it resolved
 
He is still the man.

If you didn't follow the steps as outlined in the Help file, it may have gone to spam.

Further, multiple emails puts you back at the bottom.

They posted this previously:

1786109083276.png
 
If your support request to Blue Iris was anything like your thread here about that problem, then they are probably at a loss for words. I'm sorry but it feels like a low effort request for general tech help after you either (1) installed some kind of wacky malware, or (2) have a very strange hardware error. Either way it doesn't feel like Blue Iris's problem.
 
  • Like
Reactions: mvoss and TonyR