it's been 2 days since I heard back from support and I don't know if I am being considered a PITA or what. BI crashed during an update and crashed again on 9-6 and I still can't get it resolved
If your support request to Blue Iris was anything like your thread here about that problem, then they are probably at a loss for words. I'm sorry but it feels like a low effort request for general tech help after you either (1) installed some kind of wacky malware, or (2) have a very strange hardware error. Either way it doesn't feel like Blue Iris's problem.