IPC-T54IR-ZE-S3 Motion Detection via IVS not working properly

Ok. But without MD enabled Synology SS (Surveillance Station) doesn't send any notifications and they aren't marked on the SS timeline so I've no idea if it's working or not. That is the only way I know if it's working or not.
 
Ok. But without MD enabled Synology SS (Surveillance Station) doesn't send any notifications and they aren't marked on the SS timeline so I've no idea if it's working or not. That is the only way I know if it's working or not.

As long as MD is enabled, you will get triggers outside of the IVS rules.

It sounds like at this point is a Synology issue and not a camera issue.
 
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As long as MD is enabled, you will get triggers outside of the IVS rules.
Without something to monitor on my phone, how would I know if it got triggered or not? That is how I get motion alerts from my reolink cameras. In any case, I disabled it before but I just couldn't tell if it was working.
 
Without something to monitor on my phone, how would I know if it got triggered or not? That is how I get motion alerts from my reolink cameras. In any case, I disabled it before but I just couldn't tell if it was working.

Most of us here get motion alerts via IVS only.

It is best to watch from the GUI and walk thru or have someone walk thru the field of view and see if it triggers.
 
I can understand doing that for testing but if you're away from your pc you've no idea that someone is robbing your car or home without some kind of notification. And that's what I get with Synology SS. Too bad IVS can't also notify SS of a trigger so I get a notification on my phone.

Even in the gui, how do you know there was a trigger 5 mins ago? Because I'm sure you're not suggesting that we have to constantly watch the gui 24/7.

Well, I guess I have to return the camera because without this it's just like my other cameras with a slight video quality improvement. I bought it for the IVS mainly.
 
Again, this isn't a camera issue, it is a Synology issue.

No we do not keep the GUI open 24/7.

I use BI and get alerts that were triggered by IVS. Same with those that use an NVR.

IVS is simply a smarter motion detection that uses AI and most here only use IVS with MD and SMD turned off.

How did you load the camera into SS? It obviously is using the wrong protocol.

Did you reach out to SS for support?
 
Again, this isn't a camera issue, it is a Synology issue.

No we do not keep the GUI open 24/7.

I use BI and get alerts that were triggered by IVS. Same with those that use an NVR.

IVS is simply a smarter motion detection that uses AI and most here only use IVS with MD and SMD turned off.

How did you load the camera into SS? It obviously is using the wrong protocol.

Did you reach out to SS for support?
I added it as Generic Dahua as suggested by someone. First thing I tried was OVIF which I didn't expect to work properly but was ok however same problem as Generic Dahua. I among a few people about 4 years ago have contacted Synology about it to add support for these cameras when I expected to buy them but they never did until I guess recently. I just updated the camera driver pack for SS about an hour ago and I see it now at least has the Dahua IPC-HDW5442T-ZE and the IPC-T5442TM-AS-LED models so I'm using the HDW5442T-ZE now as it recognizes the IVS in its configuration and I was able to enable it. Waiting for some triggers now but not much traffic now at night in the areas I've enabled IVS and I'm too lazy to get out of bed and go outside right now. I did see a very slight trigger in SS for a bird walking on the lawn (which shouldn't be triggered as I didn't select any objects so small).

I'll keep you guys posted to see if it actually works now for people/cars in the IVS zones.

UPDATE: It seems to be working. I still need to try to make it detect better depending on how far the object is and play with sensitivity but at least it doesn't trigger alerts for motion outside of the IVS.

Thanks for everyone's contributions especially @wittaj I really appreciate everybody's support.
 
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