I need help with what I believe is a Dahua.

[jaguaza]

Hi, I was given a doorbell for my new house, and it's a Hyundai HYU-134 Video Intercom Kit.

Both the box and the devices are identical to Dahua, but I don't know if they work the same way.

The thing is, I can't find any information about the doorbell on Hyundai's website, but I can on Dahua's. I even thought I saw firmware, which I wouldn't mind updating, since it's been stored away for a long time.

I'm sending you this information to see if you can shed some light on this issue, as I've been searching online for over a day and the closest thing I've found from Hyundai is this:

Thread 'Dahua VTO2000A Uninitialized'

Mar 28, 2023

Hello guys,

I had a Dahua VTO2000A (marked Hyundai HyuOT) and a VTH1510CH with a old firmware. Today I upgraded the firmware of the VTH and all resulted well.

But then I upgraded the VTO firmware and all seemed to be ok but now it is "Uninitialized" on the VDPconfig and I can't connect with the web interface.

It's kind a bricked but I can ping his IP.

Anyone could help me please?

Thanks in advance.

• LVeloso
• Replies: 7
• Forum: Doorbells

The information I have and photos:

The outdoor intercom:
Model: Hyundai HyuOT - Identical to Model: Dahua VTO2000A.

The indoor intercom:
Model: Hyundai HyuIT - Identical to Model: Dahua VTH15_Series.

A hub or something similar:
Model: VTNS1060A I believe this is even a direct reference from Dahua.

The photos:





















Please help.

Thank you for everything.

 

[jaguaza]

Well, using the Dahua manuals, I was able to configure it, but I have a couple of problems.

1- I receive the call on the indoor monitor, but although I can see the image, I can't hear any sound.

In VLC, I do get image and sound.

2- I am unable to connect it to any 2p2 software for mobile phones. This is the p2p option screen.

 

[jaguaza]

No one can help me.

 

[Mark_M]

It's a DH-VTKB-VTO2000A-VTH1550CH kit.
Does the device show up in ConfigTool software?

 

[jaguaza]

It's a DH-VTKB-VTO2000A-VTH1550CH kit.
Does the device show up in ConfigTool software?

Yes, but it does not accept the user name and password.
I always get a yellow icon next to the name.

 

[jaguaza]

@Mark_M

 

[Mark_M]

Follow guides on setting up a VTO.

You change password and username in "Search string".


Intercoms are setup through Building Config page.
There is where the VTO and VTH are configured to connect for video and SIP server (so voice works).

 

[jaguaza]

Follow guides on setting up a VTO.

You change password and username in "Search string".
View attachment 231295

Intercoms are setup through Building Config page.
There is where the VTO and VTH are configured to connect for video and SIP server (so voice works).

View attachment 231296

Hello @Mark_M , I followed your advice and watched this video:



The vto detects it, but the vth is not recognised by the configtool.

I can see it in vdpconfig. I don't know what to do.


Thank you very much for your help. I really appreciate the time you are dedicating to me.

 

[jaguaza]

@Mark_M Any ideas, or anyone who knows what might happen?

 

[Mark_M]

@Mark_M Any ideas, or anyone who knows what might happen?

Open settings of ConfigTool.


Change compatibility mode.


Now test if ConfigTool finds the VTH.

 

[jaguaza]

Open settings of ConfigTool.
View attachment 231377

Change compatibility mode.
View attachment 231378

Now test if ConfigTool finds the VTH.

Done, and still no sign of it.