How to enable the substream video? IP2M-841B-v3

Oct 24, 2023
3
0
nyc
Just got this last week. It seems the substream is not feeding anything. I am using the default settings. Could the camera be defected or I miss some steps? Please help.
 
In what manner are you viewing?
Blue Iris, VLC or browser?

Log into the cam's webGUI using it's IP address, go to "setup" => "camera" => "video" and insure sub stream is "enabled" on right side.
 
The "enabled" is checked. I am using firefox to view the video. Main stream is fine. When clicking on "Sub Stream", the circle is spinning and no video is seen.

In what manner are you viewing?
Blue Iris, VLC or browser?

Log into the cam's webGUI using it's IP address, go to "setup" => "camera" => "video" and insure sub stream is "enabled" on right side.
 
Have you performed a hard reset (the tiny button on the rear) and re-configured?