recommend using usb, cost cheaper. solved the problem already using the instruction aboved. null modem+usb cable
Honeywell Performance series Nvr reset.
- Thread starter Jieldre Coats
- Start date
recommend using usb, cost cheaper. solved the problem already using the instruction aboved. null modem+usb cable
Has anyone successfully reset a Honeywell Performance Series NVR lately? I have a HEN16163 that I purchased off of eBay. Was advertised as factory reset and ready to install but it was not. I don't have the admin password to get in and reset it. I need to do a factory reset . If I am able to access through the serial port using a null modem, can I just reset to factory settings without doing the firmware (TFT) commands described earlier in this post?
Galaxy Explorer
Young grasshopper
Previously there was a backdoor to reset the password however if the firmware was patched you'll need to connect over serial to erase the configuration.
I've created a guide on how to do it, based on information found elsewhere.
I've created a guide on how to do it, based on information found elsewhere.
Galaxy Explorer
Young grasshopper
Thanks for the file upload. Do you know if this firmware will work for Honeywell HEN16163?
The Firmware release notes state Product Name: HEN041*2, HEN081*2 , HEN161*2
Thank you.
The Firmware release notes state Product Name: HEN041*2, HEN081*2 , HEN161*2
Thank you.
Galaxy Explorer
Young grasshopper
That looks like the 3rd generation, so I wouldn't recommend it.
Try contacting Honeywell support and request the firmware from them.
Try contacting Honeywell support and request the firmware from them.
Okay. I will chase that down later. For now, I was able to connect to the NVR with Putty, using a cable and null modem. I was able to use the command eracfg to erase the configuration and then reboot. Voila! After reboot I was presented with a factory-fresh menu and was able to enter my own Admin password. And for that I cannot thank you enough. I really appreciate your help sir!