I have a Hikvision DS-7332HUHI-K4 XVR (running the latest available firmware, V4.20.002) that randomly reboots spontaneously.
Looking at the gaps in the recordings, I get the feeling that it happens more frequently when there is motion in the video sources.
What I already tried:
No errors found in the logs.
Has anyone experienced similar problems or have any ideas about the possible cause? Thanks.
Looking at the gaps in the recordings, I get the feeling that it happens more frequently when there is motion in the video sources.
What I already tried:
- Disabled motion detection on all channels
- Disabled recording on all channels
- Disconnected the hard drives
- Replaced the power supply
No errors found in the logs.
Has anyone experienced similar problems or have any ideas about the possible cause? Thanks.