Hikvision as a brand

How much will the installer charge you per year for support ?

In general, I would expect minimum support for the setup if you are only charged during installation of the kit.

In terms of longevity of the setup, the most important thing to get done is a good cabling setup with quality cables and good camera positions.

Technology advances quickly, more AI features are getting added to cameras and NVRs. The NVR on your list looks like an starter NVR and has limited support, you may want to get a better one.

Your installer / CCTV contractor should be able to get a wifi camera that meets open specs like ONVIF to stream to the NVR. ( you can also search the various threads here on that topic .. )

If you have too many WiFI devices or neighbors with a lot of WiFi devices who are close enough to interfere with your WiFi you will have challenges as noted by Wittaj

Remember to test the positions before installing cameras .. many installers do not care enough to ensure a good position for best results, instead they focus on getting the job done with minimum work for max payout.

he gave me a quote of $2300 canadian. that includes the NVR and 3 cameras, but he's given me another camera option which I have to look at first. but I did notice that the depth of field of this camera is a little over 3m. so that might be fine for an overview of the property, but it won't be good for a camera at the entrance of the house. so I have to talk to him about that. I will also look into getting a better NVR because I think the combination of camera and NVR won't give me 4k video with 30fps which is what i'm hoping for. I think he said he uses cat 6 cables for outdoor use, but I'll have to double check.
 
$2,300 will barely cover the NVR, cameras, cables, etc. and labor associated with running the cables and slapping the cameras on the wall.

Where is the cost to dial in the cameras to their field of view and ongoing support?

I think you need to have it very explicitly outlined what is covered (day and night tuning of the cameras, etc.) or you will get the typical trunk slammer experience.

4K and 30FPS is way overkill and will probably be on less than ideal sensors.
 
$2,300 will barely cover the NVR, cameras, cables, etc. and labor associated with running the cables and slapping the cameras on the wall.

Where is the cost to dial in the cameras to their field of view and ongoing support?

I think you need to have it very explicitly outlined what is covered (day and night tuning of the cameras, etc.) or you will get the typical trunk slammer experience.

4K and 30FPS is way overkill and will probably be on less than ideal sensors.

so what resolution and frame rate is realistic and good?
 
Most here feel 4MP on the 1/1.8" sensor is the sweet spot.

Many of the 8MP cameras suffer from limited focus distance in the 15-18 foot range and anything shorter or further is soft/blurry. Plus most of them don't see infrared so you need white light.


Shutter speed is more important than FPS. I capture plates at 8FPS and the plate is in and out of the field of view in about a half second (so I capture 4 frames) because I am using the correct shutter speed for the task at hand.

Movies for the movie theater are shot at 24FPS. I think 15 is adequate for our little monitors LOL.

And because the data for the image is stored in KB/s, the more frames per second you use, the less data available per frame. See this thread.

As an example, what about a camera that maxes out bitrate at 8,192 KB/s:

60FPS at 8,192 KB/s bitrate is 136KB per frame

30FPS at 8,192 KB/s bitrate is 273KB per frame

15FPS at 8,192 KB/s bitrate is 546 KB per frame - or double the KB data at 30FPS or four times the data amount at 60FPS! So you essentially degrade the image running higher FPS. And with a lot of motion, that could essentially render a 12MP image more like 3MP to 8MP image at 60FPS.


Sure 30FPS can provide a smoother video but no police officer has said "wow that person really is running smooth". They want the ability to freeze frame and get a clean image. So be it if the video is a little choppy....and at 10-15FPS it won't be appreciable. My neighbor runs his at 30FPS, so the person or car goes by looking smooth, but it is a blur when trying to freeze frame it because the camera can't keep up. Meanwhile my camera at 15FPS with the proper shutter speed gets the clean shots.

We wouldn't take these cameras to an NBA game to broadcast, nor would we take the cameras they use at an NBA game to put on a house. Not all cameras are alike and the approach of "a camera is a camera" mentality will result in failure. Another example, I can watch an MLB game and they can slow it down to see the stitching on the baseball. Surveillance cams are not capable of that regardless of the FPS you run.

We are not making Hollywood movies. Nor do these operate like Go-Pro's with slow motion effects by running higher FPS.

Watch these, for most of us, it isn't annoying until below 10FPS