Goto buttons won't illuminate (turn green) in desktop console with blue iris version 5.9.9.98 x64 update

[spybaz]

I just updated to Blue Iris version 5.9.9.98 x64 and the Goto buttons won't illuminate (turn green) in desktop console.

Any ideas how to rectify?

Thanks.

 

[Bruce_H]

Either roll back to your prior version or upgrade to V6 , there have been several issues with V5.9.9.98

 

[spybaz]

I've now upgraded to V6 = no change. Goto buttons still won't light up when clicked like they did before (attached).

Hmm, attaching files is not working for me...

....Now I've rolled back to blueirisupdate_64_59997 and still Goto buttons still won't light up

....Gah! - same for blueirisupdate_64_59996.

How do I fix this, anyone?

Thanks.

 

[Bruce_H]

Sorry I don't know, that is a feature of BI that I don't use! Hopefully someone else can offer some help!

 

[Ssayer]

I must just be tired. When you say "go to buttons", what are you referring to??

 

[spybaz]

I must just be tired. When you say "go to buttons", what are you referring to??

The preset buttons at the bottom of the interface for moving PTZ to preset locations.

 

[Ssayer]

Ah, mine don't turn green either. Funny, I don't remember them changing color. They work though (at least they work here).

 

[spybaz]

Yeah, they work for me but the active one doesn't turn green anymore.

 

[looney2ns]

Email support as per the instructions in the help file.