FOSCAM FI9816P v2 cannot load trust file /mnt/mtd/app/etc/ca-certificates.crt

[joan15]

Hello, I have a problem performing the email test, the following error appears:
cannot load trust file /mnt/mtd/app/etc/ca-certificates.crt: error:02001002:system library:fopen:No such file or directory

My configuration is as follows:

SMTP: smtp.gmail.com
SMTP Port:465
Transport Layer Security: TLS
Need Authentication: yes
SMTP Username: [email protected]
SMTP Password: passwordemail
Sender E-mail: [email protected]
First Receiver:[email protected]

I use the latest firmware version and have also tested 587 tls, 587 startls and I have activated Access less secure apps on Google.
What could be the problem?

 

[mikeynags]

The "No such file or directory" error makes it seem like the file or folder structure is missing. Did you do a firmware update recently?

 

[joan15]

Hello, the email service stopped working and the error I mentioned appeared. Then I upgraded the firmware to the latest version and the same error still appears.
Is there any way to fix the structure?

 

[mikeynags]

OK - I think there are two separate issues going on here. First, there are some threads about issues with sending via gmail accounts, you should search that out. Second, I think what you have is a case of a bad firmware update. Foscam doesn't expose the operating system that runs the camera so the fix may be to see you can either 1.) re-apply the firmware update or 2.) roll back to the previous version of firmware. Once that is stable, then you can look at the email issue.

 

[willis.zion]

You need to upgrade the camera.
Ask the support to provide you with the email patch file to solve it.

 

[joan15]

Thanks, I have sent email to support and sent me a patch that has solved the problem.

 

[andy22584]

Thanks, I have sent email to support and sent me a patch that has solved the problem.

Hi! I have the same problem with FI9851P V2.

Which is the email address of Foscam you used for that patch?

Best regards!