DS-2CD2387G2-LU Playback Menu disappears

Nov 8, 2019
13
12
Springfield, MO
When logging into the Camera web page, Playback menu is there until the stream goes live. Then disappears. I can't playback or view what is being saved on the camera.

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Use internet explorer, or Edge in IE mode. make sure to uninstall webcompnents, and reinstall again