Camera quit working in the cold
- Thread starter atanner
- Start date
Dude you’re slacking.
Get out there and clean that off!
Right LOL. I wanna see how long that little hot camera takes to melt it LOL
Replacement cam: Day 5 of single digits. Working like a pro. lol.
Hello. I have the same problem as OP.
I'm installer of CCTV systems for almost 20 years, but this is something new for me (link to full length video on my google drive):
For those who does not understand lithuanian language- camera wakes up when I put her in my warm pocket, and dies when outside (-10°C). Now I have about 11 pcs of them from different locations with the same problem (and most of them just expired waranty period). That drives me crazy now, what to tell to my clients ??? I recommended these cameras
I'm installer of CCTV systems for almost 20 years, but this is something new for me (link to full length video on my google drive):
For those who does not understand lithuanian language- camera wakes up when I put her in my warm pocket, and dies when outside (-10°C). Now I have about 11 pcs of them from different locations with the same problem (and most of them just expired waranty period). That drives me crazy now, what to tell to my clients ??? I recommended these cameras
3+ year old empiretech refurb bought on holiday sale event as i recall. Only issue i had with it failing was the corrosion on the Passthough ethernet connector. Went back to non passthrough, been solid ever since.
the cisco 802.3AF switch ran it ok, but it calls for 802.3AT wattage so I upgraded the switch to an "AT" standard.
the cisco 802.3AF switch ran it ok, but it calls for 802.3AT wattage so I upgraded the switch to an "AT" standard.
Yes. Some of them are connected to Dahua NVR PoE ports, the others- to IEEE802.3af/at PoE switch ports. But, this is the only model that fails this cold winter. And only random cameras of this model has the problem.
I wonder if Dahua NVR/Camera have a log file that may indicate the root cause.
Although, if the root cause is a low temperature, we will probably won't see anything in the log (unless the camera have a temperature sensor, which is unlikely).
Although, if the root cause is a low temperature, we will probably won't see anything in the log (unless the camera have a temperature sensor, which is unlikely).
What's interesting, i dont't think that camera turns off when is offline. The first thing I do to troubleshoot is my hand on cameras face- she always turns IR light, which means, that camera is booted up, just not communicates through LAN port.
Sounds like one of the chips/CPU cannot work in a low temperature.
Do you know what was the temperature outside (assuming the camera is outside) when the camera went down (out of interest)?
According to the specs, it should work in -40 C.
EmpireTech 8MP 1/1.2" CMOS Full-color Fixed-focal Warm LED Turret Security Camera IPC-Color4K-T
The 2.8mm and 3.6mm are expected to arrive in the US in 2 weeks; expedited shipping is not supported. 8MP 1/1.2" CMOS image sensor Built-in warm light and the max. illumination distance is 50 m Supports max. 256 G Micro SD card Built-in Mic 12 VDC/PoE power supply ePoE, IP67 protection SMD 3.0
empiretech01.com
Possibly you've got a defective unit.
I have 5 Dahua camera (different models), all from Andy.
I didn't have problem with low temperatures (the oldest camera is from 2021).
However, my lowest temperature was -5 C.
Yes, I know all the specs, I'we installed hundreds of various dahua cameras, but first time have problem like this. That's why I'm shearing this info with community...According to the specs, it should work in -40 C.
EmpireTech 8MP 1/1.2" CMOS Full-color Fixed-focal Warm LED Turret Security Camera IPC-Color4K-T
The 2.8mm and 3.6mm are expected to arrive in the US in 2 weeks; expedited shipping is not supported. 8MP 1/1.2" CMOS image sensor Built-in warm light and the max. illumination distance is 50 m Supports max. 256 G Micro SD card Built-in Mic 12 VDC/PoE power supply ePoE, IP67 protection SMD 3.0
Possibly you've got a defective unit.
I have 5 Dahua camera (different models), all from Andy.
I didn't have problem with low temperatures (the oldest camera is from 2021).
However, my lowest temperature was -5 C.