Camera over WAN - Video Settings

[xGROMx]

I have had 1 camera as a test running for about 6 months now. Different ISP's, Spectrum cable 500m/15m on the remote camera and Brightspeed fiber 2g/2g at BI location. The camera is a 4k camera set to max bit rate 8192 Kb/S, the frames would average around 3-5 goal was 15. I blamed it on the 15m upload and wrote it off until I could get fiber installed at that location. Fiber is installed at that location and I am getting the same results, I wasn't expecting that. No matter how low of settings I set the camera to, I am still getting the 3-5 frames, it feels as if BI is having issues with the feed. Are there any settings within BI that would help or I need to change, buffer maybe? I would expect there be no connection speed issue with both being fiber and amazing upload speeds.

Let me know what info you need to see, didn't want to post to much network info.

Thanks

 

[xGROMx]

Update: I've been sitting here trying alot of things, I never thought that my sub stream frame rate would effect the main stream. I had my sub stream set to 5, and main set to 15 on the camera (Amcrest IP8M-T2599EW). Set the sub to 15 and bam, the main stream jumped up to 15 in BI and now no lag in the video......this is weird.