Hi everyone!
I’m dealing with a bricked camera issue.
The camera is an IPC-HDW3849H-AS-PV-S3. It had been working flawlessly for many years. Three days ago, I disconnected it because I needed to move a switch to a different location. Unfortunately, after reconnecting it, the camera stopped working.
On the NVR and in the web interface, I get the message:
“Fail to start camera. Fix it by ConfigTool.”
I can still see the camera on the network, and ConfigTool is able to detect it as well, but the firmware version has changed to 0.000.0. I tried uploading new firmware to the camera via ConfigTool, but nothing changed.
The issue occurs regardless of whether the camera is powered via PoE or 12V
Has anyone encountered something like this?
Have a nice day!
I’m dealing with a bricked camera issue.
The camera is an IPC-HDW3849H-AS-PV-S3. It had been working flawlessly for many years. Three days ago, I disconnected it because I needed to move a switch to a different location. Unfortunately, after reconnecting it, the camera stopped working.
On the NVR and in the web interface, I get the message:
“Fail to start camera. Fix it by ConfigTool.”
I can still see the camera on the network, and ConfigTool is able to detect it as well, but the firmware version has changed to 0.000.0. I tried uploading new firmware to the camera via ConfigTool, but nothing changed.
The issue occurs regardless of whether the camera is powered via PoE or 12V
Has anyone encountered something like this?
Have a nice day!
