Blue Iris dropping out and losing license key

Doxxie881 · 2018-02-13T10:13:01+00:00

Hi Folks New to IP cameras and software, so very grateful for any help: My neighbours and I run 3 x copies of Blue Iris on Win 7 PCs with IP cameras. All cameras work fine on the manufacturer's software (Reolink). All 3 license bought direct from developer. Two systems keep losing their license keys and now do not respond to license key entry. Keys have been 'restarted' by support, but they seem to think that they have been entered into more than one PC - which they definitely haven't. The 3rd system runs perfectly. The only difference that I can see is that the 3rd system has a static IP, the others do not. Do we need to run static ip or through something like No-IP to make these work reliably. Or is this something to do with the installations? (All set up by me - so I think they are the same).