Hey all,
A post after forever and a half! I'm on the latest stable version of BI and finally am porting over to CP.ai after holding deeply to DeepStack, which I think finally stopped working.
I'll admit that I have my doubts of using Code Project AI correctly and set up correctly, but I'm also about 80% sure it's set up right to detect, custom models and alerts. No changed haver coccured with my wife and mine Android phones in terms of new phones bought or upgraded OS.
With all that said, can someone please help me troubleshoot why the push notifications aren't working on our Android phones? When I send the test notifications, my phone and watch both vibrate and the BI test notification is there. However, in the real world, nothing goes off in terms of my phone or watch's screen, vibration, etc, but inside BI, the notification is there and actually, I'm certain the BI icon also shows up in the status bar, but no notification for it in terms of vibration or toast like messages. Do you guys know what could be wrong?
I've tried so far:
1. Clearing the BI app cache and force stopping and launching the app.
2. Upgrading, downgrading BI server versions.
3. Make sure BI is allowed on my phone for notifications.
4. Make sure BI is available on my phone for notifications on lockscreen, vibration and all.
Can you guys share ideas on what could be wrong? How to really test this? Or maybe, what the working settings are on your end for Triggers, Alerts for cameras and Mobile Devices screen, and On Alert Settings?
I will appreciate any help and please, not looking for Push Over migration, yet.
Thank you!
A post after forever and a half! I'm on the latest stable version of BI and finally am porting over to CP.ai after holding deeply to DeepStack, which I think finally stopped working.
I'll admit that I have my doubts of using Code Project AI correctly and set up correctly, but I'm also about 80% sure it's set up right to detect, custom models and alerts. No changed haver coccured with my wife and mine Android phones in terms of new phones bought or upgraded OS.
With all that said, can someone please help me troubleshoot why the push notifications aren't working on our Android phones? When I send the test notifications, my phone and watch both vibrate and the BI test notification is there. However, in the real world, nothing goes off in terms of my phone or watch's screen, vibration, etc, but inside BI, the notification is there and actually, I'm certain the BI icon also shows up in the status bar, but no notification for it in terms of vibration or toast like messages. Do you guys know what could be wrong?
I've tried so far:
1. Clearing the BI app cache and force stopping and launching the app.
2. Upgrading, downgrading BI server versions.
3. Make sure BI is allowed on my phone for notifications.
4. Make sure BI is available on my phone for notifications on lockscreen, vibration and all.
Can you guys share ideas on what could be wrong? How to really test this? Or maybe, what the working settings are on your end for Triggers, Alerts for cameras and Mobile Devices screen, and On Alert Settings?
I will appreciate any help and please, not looking for Push Over migration, yet.
Thank you!