BI won't start after latest update!

[PRWL]

After updating my BI instance to 6.0.0.1 (I believe,) Blue Iris is no longer launching, and I can't set up my infrastructure. I already tried restarting the service, or anything basic. Please help!

 

[Bruce_H]

Do you have the user and password set correctly for the service, it must be a local account with administrator privileges? Is this on Windows 11, are you using a Microsoft PIN to login to your PC if so then that is possibly your problem! What do you mean by your infrastructure, are you referring to your cameras ???

 

[PRWL]

The Blue Iris service is correctly configures with a local administrator account, and was working fine before the update. By infrastructure I mean I am unable to use my server infrastructure that relies on BI.

Thanks!

 

[Bruce_H]

Did you reconfigure the new BI service with the user and password, it needs to be setup again after the upgrade to BI 6, the old service for BI 5 would have been removed; sorry for the possibly redundant questions!

 

[The Automation Guy]

You said you tried restarting the BI service but I have to ask the first question in IT support..... Did you try restarting the computer?