@trempa92,
I'm not sure if you can help. But we have already tried calling/emailing the support. No official help arrived yet.
The model is 'LTS LTN8708K' btw. TIA.
Hi everyone,
I'm in a similar situation to other users in this thread.
I recently purchased a second-hand Hikvision DS-7608NXI-K2/8P NVR, but unfortunately I don't have the administrator password or access to the previous owner's registered email address.
The device is correctly detected by SADP, and I can export the password reset XML file.
I've already contacted Hikvision technical support, but so far I haven't received any response.
@trempa92, or anyone else who might be able to help, would you kindly assist me with resetting the administrator password?
I'm happy to provide a photo of the device label and any reasonable proof of physical possession or ownership.
Any help would be greatly appreciated!
Thanks in advance!